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Results for "self+service+technologies"


  • Status: New
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    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Packt

    The User Experience Team of One

    Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Strategic Technology Management

    Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness

    4.8
    Rating, 4.8 out of 5 stars
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    126 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Technology & Entrepreneurship

    Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Customer Analysis, Presentations, Creative Thinking, Target Audience, Customer Insights, Product Improvement, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Ideation, Solution Design, Brainstorming, Business Research

    4.8
    Rating, 4.8 out of 5 stars
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    79 reviews

    Beginner · Specialization · 3 - 6 Months

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  • Status: New
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    Status: Free Trial
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    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Digital Technologies and the Future of Manufacturing

    Skills you'll gain: Internet Of Things, Case Studies, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Manufacturing Operations, Technology Solutions, Production Planning, Business Transformation, Business Technologies, Technology Strategies, Cloud Computing, Technology Roadmaps, Emerging Technologies, Strategic Partnership, Business Modeling, Cost Benefit Analysis, Product Lifecycle Management, Risk Analysis, Simulation and Simulation Software

    4.5
    Rating, 4.5 out of 5 stars
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    372 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Cisco Learning and Certifications

    Cisco Collaboration Edge Services

    Skills you'll gain: Virtual Private Networks (VPN), Firewall, Session Initiation Protocols, Remote Access Systems, Network Security, Network Architecture, Network Routing, Interoperability, Network Protocols, Telecommunications, Encryption, Communication Systems, Infrastructure Architecture, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
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    26K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Preview
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    U

    Universitat Politècnica de València

    Accessible technology for inclusion

    Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Mobile Development, Hypertext Markup Language (HTML), Web Design, Education Software and Technology, Usability, User Interface (UI), Digital Design, Android (Operating System), Apple iOS, Diversity Equity and Inclusion Initiatives

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Key Technologies for Business

    Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Deployment, Responsible AI, Cloud Security, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Cloud Storage, Generative AI, Big Data, Emerging Technologies, Data Analysis, Data Science, Natural Language Processing, Robotics, Business Logic, Business

    4.7
    Rating, 4.7 out of 5 stars
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    105K reviews

    Beginner · Specialization · 3 - 6 Months

1234…9

In summary, here are 10 of our most popular self+service+technologies courses

  • Generative AI Essentials for Customer Service: Edureka
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • The User Experience Team of One: Packt
  • Strategic Technology Management: University of Illinois Urbana-Champaign
  • The Service Desk Handbook: Packt
  • Technology & Entrepreneurship: Arizona State University
  • Generative AI for Customer Service Automation : Edureka
  • Digital Technologies and the Future of Manufacturing: University of Michigan
  • Cisco Collaboration Edge Services : Cisco Learning and Certifications
  • System Administration and IT Infrastructure Services: Google

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