• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • 客户体验 Cx设计
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "客户体验 (cx) 设计"

    • Status: Preview
      Preview
      T

      The University of Hong Kong

      口腔种植学 (Implant Dentistry)

      Skills you'll gain: Dental Procedures, Dentistry, Oral and Dental Care, Treatment Planning, Patient Evaluation, Surgery, Oral Health, Medical Imaging, Preventative Care, Risk Analysis, Biology, Emerging Technologies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      84 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Nanjing University

      软件测试 (Software Testing)

      Skills you'll gain: Software Testing, Functional Testing, System Testing, Performance Testing, Debugging, Unit Testing, Test Automation, Test Case, Integration Testing, Selenium (Software), Mobile Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Parte 2: Design Thinking para la formulación de problemas

      Skills you'll gain: Design Thinking, User Research, Qualitative Research, Customer experience strategy (CX), Human Centered Design, Empathy, Problem Solving, Needs Assessment, Persona Development, Interviewing Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Marketing Mix Implementation

      Skills you'll gain: Product Lifecycle Management, Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Brand Strategy, Marketing Budgets, Strategic Decision-Making, Brand Management, Brand Marketing, Customer experience strategy (CX), Price Negotiation, Product Management, Marketing Strategies, Retail Management, Marketing Channel, Strategic Marketing, Product Strategy, Merchandising, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Cost Benefit Analysis, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Engineering Management, Business, Innovation, Business Management, Employee Onboarding, Strategic Decision-Making

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Design Thinking

      Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Customer experience strategy (CX), Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Innovation, Program Implementation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Leadership

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Peking University

      真格—北大在线创业课堂

      Skills you'll gain: Business Planning, Team Building, Business Modeling, Entrepreneurship, Marketing, Entrepreneurial Finance, Fundraising and Crowdsourcing, Marketing Strategies, Business Writing, Business Development, Business Valuation, Proposal Development, Business Strategy, Commercial Laws, Innovation, Business Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      178 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Peking University

      人群与网络

      Skills you'll gain: Graph Theory, Network Analysis, Game Theory, Social Sciences, Economics, Policy, and Social Studies, Computational Thinking, Web Analytics and SEO, Information Technology, Market Dynamics, Sociology, Online Advertising, Probability & Statistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      114 reviews

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Gestión Empresarial Exitosa para Pymes

      Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Strategic Marketing, Customer experience strategy (CX), Financial Management, Financial Analysis, Business Planning, Innovation, Finance, Recruitment, Persona (User Experience)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      X

      Xi'an Jiaotong University

      .Net平台下的软件开发技术

      Skills you'll gain: Microsoft SQL Servers, ASP.NET, SQL, C# (Programming Language), Object Oriented Programming (OOP), Relational Databases, .NET Framework, Program Development, System Testing, Operating Systems, Database Management, Database Design, Debugging, Databases, Microsoft Visual Studio, User Interface (UI) Design, Web Development, Programming Principles, UI Components, Computer Programming

      4.4
      Rating, 4.4 out of 5 stars
      ·
      112 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Strategic Growth Leadership for Managers

      Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Leadership Development, Business Strategy, Leadership, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Business Modeling, Growth Mindedness, Action Oriented

      Advanced · Course · 1 - 3 Months

    1…101112…33

    In summary, here are 10 of our most popular 客户体验 (cx) 设计 courses

    • 口腔种植学 (Implant Dentistry): The University of Hong Kong
    • 软件测试 (Software Testing): Nanjing University
    • Parte 2: Design Thinking para la formulación de problemas: IESE Business School
    • Marketing Mix Implementation: IE Business School
    • Expedite – Skills for Industry: Industry Foundations: Siemens
    • Design Thinking: IESE Business School
    • 真格—北大在线创业课堂: Peking University
    • 人群与网络 : Peking University
    • Generative AI in Customer Service Operations Training: Simplilearn
    • Gestión Empresarial Exitosa para Pymes: Pontificia Universidad Católica de Chile

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok