
Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI, AI Enablement, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Istio, Kubernetes, Cloud-Native Computing, Containerization, OpenShift, Docker (Software), CI/CD, DevOps, Application Deployment, Command-Line Interface, Scalability, Microservices, YAML
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: OpenShift, Kubernetes, Cloud-Native Computing, Cloud Deployment, Application Deployment, Cloud Applications, Containerization, Scalability, Cloud Platforms, Cloud Development, Development Environment, Docker (Software), Cloud Computing, Continuous Deployment, YAML, Virtual Networking, Application Performance Management, Configuration Management, System Monitoring, Network Routing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Docker (Software), Containerization, Cloud-Native Computing, Application Deployment, YAML, Devops Tools, Command-Line Interface, Google Cloud Platform, Web Applications, Cloud Deployment, Data Persistence, Development Environment, Configuration Management, Virtual Networking, Nginx, CI/CD, MongoDB, Service Management, Infrastructure Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Keyword Research, Digital Publishing, Intellectual Property, Layout Design, Account Management, Tax Laws
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, LangChain, AI Workflows, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Transfer Learning, LLM Application, Embeddings, Amazon Web Services, Context Management, Model Deployment, Amazon S3, Model Evaluation
Intermediate · Professional Certificate · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, MySQL, Amazon Web Services, Data Import/Export, Google Cloud Platform, Databases, Relational Databases
Advanced · Project · Less Than 2 Hours