Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Customer experience improvement, Employee Surveys, User Feedback, Customer Insights, Customer Analysis, Microsoft 365, Data Sharing, Business Communication

Skills you'll gain: New Product Development, Product Development, Design Thinking, Engineering Management, Product Management, Market Research, Prototyping, Conceptual Design, Innovation, Product Requirements, Target Market, Mockups, Wireframing, Leadership and Management, Leadership, Creativity, Customer Insights

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Power BI, Data Transformation, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality

Skills you'll gain: Marketing, Marketing Communications, Target Market

Skills you'll gain: Health Disparities, Health Equity, Community Health, Public Health, Health Systems, Health Policy, Community Outreach, Data Collection, Research, Program Evaluation

Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis

Skills you'll gain: Oral Expression, Education Software and Technology, Technical Communication, Media and Communications, Writing, Education and Training, Storytelling, Instructional Strategies, Community Outreach, Science and Research, Student Engagement, Content Creation, Photography, Simulations, Photo/Video Production and Technology, Creativity, Music, Psychology

Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Predictive Analytics, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Python Programming, Customer Relationship Management

Skills you'll gain: Requirements Analysis, Security Requirements Analysis, Requirements Elicitation, Functional Requirement, Goal Setting, User Requirements Documents, Unified Modeling Language, Meeting Facilitation, Conflict Management, System Requirements, User Story, Negotiation