Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Climate Change Mitigation, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, AI Product Strategy, ChatGPT, Market Opportunities, Scalability, Product Management, Business Strategy, Innovation, Product Development, AI Personalization, Product Requirements, Product Knowledge
Intermediate · Specialization · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Income Statement, New Product Development, Business Modeling, Business Development, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations
Mixed · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, Unix Shell, File Systems, Shell Script, TCP/IP, Version Control
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Digital Transformation, Product Lifecycle Management, Business Technologies, Automation, Internet Of Things, Product Development, Technology Strategies, Product Design, Emerging Technologies, Wireless Networks, Augmented and Virtual Reality (AR/VR), Cloud Computing, Artificial Intelligence
Beginner · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Containerization, Microservices, Docker (Software), Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Application Deployment, Serverless Computing, Devops Tools, System Monitoring, YAML, Scalability
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Social Justice, Economics, Policy, and Social Studies, Socioeconomics, Tax, Economics, Sustainable Development, Ethical Standards And Conduct, Policy Analysis, Technology Strategies
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mathematics Education, Education Software and Technology, Student-Centred Learning, Simulations, Pedagogy, Simulation and Simulation Software, Design Reviews, Survey Creation, Lesson Planning, Web Content Accessibility Guidelines, Interactive Design, Experimentation, Science and Research, User Feedback, Chemistry, Physics, Technical Support, Biology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: 3D Modeling, 3D Assets, Visualization (Computer Graphics), Computer-Aided Design, Design, Graphic and Visual Design, Architectural Design, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
Beginner · Course · 1 - 3 Months