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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: Free Trial
    Free Trial
    U

    University of London

    Fundamentals of Marketing Strategy

    Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Marketing Effectiveness, Market Analysis, Business Strategy, Competitive Analysis, Market Research, Market Opportunities, Target Market, Business, Consumer Behaviour, Organizational Structure

    4.5
    Rating, 4.5 out of 5 stars
    ·
    292 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    AI Strategy and Governance

    Skills you'll gain: Responsible AI, Data Ethics, AI Enablement, AI Product Strategy, Data Governance, Business Strategies, Data Security, Governance, Business Transformation, Artificial Intelligence, Risking, Big Data, Innovation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    400 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Support, Productivity Software, Data Entry, Data Validation, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    414 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    An Introduction to Learning Experience Design (LXD)

    Skills you'll gain: Course Development, Instructional Design, Learning Theory, Design, Education Software and Technology, Professional Development, Brainstorming, Needs Assessment, Motivational Skills, Diversity Equity and Inclusion Initiatives, User Centered Design, Prototyping, Creative Thinking, Student-Centred Learning, Analysis, Communication, Emerging Technologies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    115 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Business Strategy: Business Model Canvas Analysis with Miro

    Skills you'll gain: Miro AI, Value Propositions, Business Modeling, Product Development, Business Analysis, Stakeholder Communications, Business Solutions, Presentations, Business Strategy, Innovation, Entrepreneurship

    4.5
    Rating, 4.5 out of 5 stars
    ·
    146 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    IIMA - IIM Ahmedabad

    Strategy and Game Theory for Management

    Skills you'll gain: Strategic Thinking, Game Theory, Behavioral Economics, Business Strategy, Strategic Decision-Making, Complex Problem Solving, Problem Solving, Strategic Leadership, Critical Thinking, Decision Making, Market Dynamics, Organizational Change, Business Analysis, Economics, Digital Media Strategy, Market Opportunities, Negotiation, Risk Management, Mergers & Acquisitions, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    132 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Launch Strategy: 5 Steps to Capstone Experience

    Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Business Modeling, Resource Management, Sales Strategy, Plan Execution, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing, Innovation, Fundraising and Crowdsourcing, Budgeting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    131 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Foundations of User Experience (UX) Design

    Skills you'll gain: User Research, User Experience Design, Design Thinking, User Centered Design, Usability, Persona (User Experience), User Interface (UI), Interaction Design, Web Content Accessibility Guidelines, Wireframing, Prototyping, Sprint Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    75K reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Dialogflow CX: Parameter Manipulation

    Skills you'll gain: Data Validation, Virtual Environment, Scenario Testing, Agentic systems

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Dialogflow CX: Managing Environments

    Skills you'll gain: Release Management, Virtual Environment, Multi-Tenant Cloud Environments, Configuration Management, Cloud Management, Generative AI Agents, Google Cloud Platform

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Dialogflow CX: Bot Building Basics

    Skills you'll gain: Generative AI Agents, AI Workflows, Virtual Environment, UI Components, Cloud API

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    JTBD Playbook: Align Strategy with Customer Needs

    Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis

    Intermediate · Course · 1 - 3 Months

1…111213…715

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Fundamentals of Marketing Strategy: University of London
  • AI Strategy and Governance: University of Pennsylvania
  • Create Customer Support Data with Google Sheets: Coursera
  • An Introduction to Learning Experience Design (LXD): University of Michigan
  • Business Strategy: Business Model Canvas Analysis with Miro: Coursera
  • Strategy and Game Theory for Management: IIMA - IIM Ahmedabad
  • Launch Strategy: 5 Steps to Capstone Experience: Michigan State University
  • Foundations of User Experience (UX) Design: Google
  • Dialogflow CX: Parameter Manipulation: Google Cloud
  • Dialogflow CX: Managing Environments: Google Cloud

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