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  • Understand How To Think Like A Customer And Put Yourself In Their Shoes

Results for "understand how to think like a customer and put yourself in their shoes"


  • Status: New
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    Status: Preview
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    S

    Saïd Business School, University of Oxford

    Leadership Problem-Solving with AI: Think Like a Leader

    Skills you'll gain: Prioritization, Systems Thinking, Complex Problem Solving, Critical Thinking and Problem Solving, AI Product Strategy, Leadership, Strategic Decision-Making, Business Leadership, Stakeholder Communications, Responsible AI, Initiative and Leadership, Strategic Thinking, Leadership Development, Decision Making, Artificial Intelligence, Analysis, Critical Thinking, Root Cause Analysis, Business Ethics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

    4.3
    Rating, 4.3 out of 5 stars
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    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    University of Pennsylvania

    Viral Marketing and How to Craft Contagious Content

    Skills you'll gain: Social Network Analysis, Social Media Marketing, Social Media, Consumer Behaviour, Content Creation, Influencing, Advertising, Marketing, Marketing Psychology, Brand Strategy, Storytelling, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    5.3K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    'Their' World and How You Define It

    Skills you'll gain: Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Empathy, Cultural Sensitivity, Workplace inclusivity, Social Justice, Cultural Diversity, Recognizing Others, Cognitive flexibility, Self-Awareness, Innovation, Productivity, Autism Spectrum Disorders

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising

    5
    Rating, 5 out of 5 stars
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    17 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Duke University

    Think Again IV: How to Avoid Fallacies

    Skills you'll gain: Case Studies, Persuasive Communication, Interactive Learning

    4.6
    Rating, 4.6 out of 5 stars
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    409 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    How to Build an Executive Presence

    Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability

    4.4
    Rating, 4.4 out of 5 stars
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    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
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    235 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Duke University

    Think Again II: How to Reason Deductively

    Skills you'll gain: Deductive Reasoning, Logical Reasoning, Computational Logic, Mathematical Modeling, Scientific Methods

    4.3
    Rating, 4.3 out of 5 stars
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    407 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Duke University

    Think Again III: How to Reason Inductively

    Skills you'll gain: Deductive Reasoning, Probability, Sampling (Statistics), Sample Size Determination, Correlation Analysis, Case Studies, Scientific Methods

    4.6
    Rating, 4.6 out of 5 stars
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    450 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Designing and Formatting a Presentation in PowerPoint

    Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Editing, Writing, Graphic Design, Business Communication

    4.5
    Rating, 4.5 out of 5 stars
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    309 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    Deep Teaching Solutions

    学会如何学习:帮助你掌握复杂学科的强大智力工具(Learning How to Learn)

    Skills you'll gain: Lifelong Learning, Learning Strategies, Collaboration, Productivity, Willingness To Learn, Human Learning, Time Management, Creativity, Problem Solving, Cognitive flexibility, Student Engagement, Self-Awareness

    4.9
    Rating, 4.9 out of 5 stars
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    1.7K reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses

  • Leadership Problem-Solving with AI: Think Like a Leader: Saïd Business School, University of Oxford
  • GenerativeAI for Customer Success: Coursera
  • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
  • 'Their' World and How You Define It: University of Colorado Boulder
  • Google Digital Customer Engagement: Google
  • Think Again IV: How to Avoid Fallacies: Duke University
  • How to Build an Executive Presence: Coursera
  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • Think Again II: How to Reason Deductively: Duke University
  • Think Again III: How to Reason Inductively: Duke University

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