Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Skills you'll gain: Data Ethics, Responsible AI, Business Ethics, Compliance Management, Applied Machine Learning, Project Implementation, AI Product Strategy, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Threat Management, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Cyber Threat Intelligence, Threat Detection, Cyber Attacks, Cyber Security Assessment, Event Monitoring, Network Security, Network Monitoring, Data Security, Business Continuity, Network Analysis, Analysis
Beginner · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Marketing, Marketing Strategy and Techniques, Brand Strategy
Mixed · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Architecture, Software-Defined Networking, Network Planning And Design, Virtual Private Networks (VPN), Network Security, Service Oriented Architecture, Network Performance Management, Computer Networking, Emerging Technologies, Communication Systems, Network Protocols, Telecommunications, Cloud Computing Architecture, Mobile Security, Infrastructure Security, Encryption
Intermediate · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Materials science, Analytical Testing, Engineering, Scientific, and Technical Instruments, Semiconductors, Failure Analysis, Laboratory Equipment, Physics, Image Analysis, Mathematical Modeling
Intermediate · Course · 1 - 3 Months
Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Systems Design, Model Based Systems Engineering, Mathematical Modeling, Simulations, Control Systems, Network Model, Embedded Systems, Systems Analysis, Technical Design, Computational Logic, Digital Communications
Intermediate · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Ancient History, World History, International Relations, Political Sciences, Timelines, Governance, Research Methodologies, Cultural Diversity
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Patient-centered Care, Health Informatics, Patient Communication, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Social Determinants Of Health, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks