Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Pivot Tables And Charts, Microsoft Excel, R Programming, Alteryx, Dashboard, Statistical Programming, Data Transformation, Tableau Software, Data Cleansing, Data Visualization Software, Interactive Data Visualization, Business Reporting, Debugging, Data Visualization, Automation, Python Programming, Data Structures, Statistical Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: SQL, Query Languages, Database Management, PostgreSQL, Data Manipulation
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Key Performance Indicators (KPIs), Power BI, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales, Sales Presentation
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Data Mining, Unsupervised Learning, Data Warehousing, Data Pipelines, Data Processing, Data Integration, Data Modeling, Data Cleansing, Big Data, Supervised Learning, Data Transformation, Machine Learning Methods, Data Quality, Classification And Regression Tree (CART), Anomaly Detection, Data Science, Machine Learning Algorithms, Data Analysis, Data Presentation, Descriptive Analytics
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours
McMaster University
Skills you'll gain: Financial Analysis, Financial Market, Cash Flows, Financial Modeling, Investments, Business Valuation, Financial Data, Risk Management, Market Dynamics, Decision Making, Analytical Skills, Case Studies
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Design Thinking, Creative Thinking, Creativity, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Sustainable Design, Prototyping
Advanced · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, ASP.NET, Test Driven Development (TDD), Debugging, C# (Programming Language), Software Testing, Scalability, Performance Testing, Restful API, Unit Testing, Microservices, .NET Framework, Object-Relational Mapping, Software Architecture, Web Applications, User Accounts, Single Sign-On (SSO), Object Oriented Design, Distributed Computing, Redis
Intermediate · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Management, Consumer Behaviour, Internal Communications, Performance Measurement, Target Audience, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Requirements Management, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Focus Group, Analysis, Collaboration, Verification And Validation, Communication
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

The State University of New York
Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Facility Operations, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Relationship Management, Data Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Business Analysis, Safety and Security, Business Strategy, Budgeting
Beginner · Course · 1 - 3 Months