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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Deploying Windows Clients & Managing Identities

    Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Advanced App Development in Android

    Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Computer Graphics, Visualization (Computer Graphics), Virtual Environment, Logo Design, 3D Assets, Android Studio, Android Development, Computer Graphic Techniques, Application Development, Animation and Game Design, Animations, Interaction Design, Linear Algebra

    4.3
    Rating, 4.3 out of 5 stars
    ·
    129 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Exploratorium

    Exploring Light: Hands-on Activities and Strategies for Teachers

    Skills you'll gain: Collaboration, Educational Materials, Instructional Design, Visualization (Computer Graphics), Laboratory Experience, Constructive Feedback, Learning Strategies, Experimentation, Physics, Scientific Methods, Investigation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    55 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dassault Systèmes

    CATIA - Perform as a Mechanical Designer

    Skills you'll gain: Computer Aided Three-Dimensional Interactive Application (CATIA), Drafting and Engineering Design, Mechanical Design, Engineering Drawings, Issue Tracking, Technical Drawing, Mechanical Drawings, Assembly Drawing, 3D Modeling, Computer-Aided Design, Collaborative Software, Document Management, Mechanical Engineering, Product Lifecycle Management, Geometric Dimensioning And Tolerancing, Product Engineering, Microsoft Office, Team Building, 3D Assets, Product Family Engineering

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Air Conditioning Equipment Selection, Design and Sizing

    Skills you'll gain: HVAC, Building Services Engineering, Equipment Design, Thermal Management, Mechanical Engineering, Facility Repair And Maintenance, Mechanical Design, Energy and Utilities, Safety Standards, Engineering Calculations, Technical Standard

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Certified Information Security Manager (CISM)

    Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery

    4.5
    Rating, 4.5 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Rust for DevOps

    Skills you'll gain: Containerization, CI/CD, Docker (Software), DevOps, Jenkins, Rust (Programming Language), Prometheus (Software), System Monitoring, JSON, Command-Line Interface, Shell Script, Automation, System Programming, Software Testing, GitHub

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Building Data Visualization Tools

    Skills you'll gain: Ggplot2, Data Visualization Software, Data Visualization, Datamaps, Visualization (Computer Graphics), Interactive Data Visualization, Scatter Plots, Histogram, Graphic and Visual Design, R Programming, Geospatial Mapping

    3.9
    Rating, 3.9 out of 5 stars
    ·
    158 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Genentech

    Data Science in Health Technology Assessment

    Skills you'll gain: Health Policy, Decision Support Systems, Data-Driven Decision-Making, Health Assessment, Analysis, Health Technology, Health Care, Value-Based Care, Pharmaceutical Terminology, Medical Terminology, Risk Analysis, Clinical Trials, Systems Of Measurement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Austral

    Educación Básica en Contextos Rurales

    Skills you'll gain: Teaching, Differentiated Instruction, Education and Training, Program Evaluation, Community Outreach, Instructional and Curriculum Design, Community Development, Cultural Diversity, Classroom Management, Curriculum Development, Instructional Strategies, Curriculum Planning, Public Policies, Pedagogy, Student-Centred Learning, Mentorship, Planning, Social Justice, Student Support and Services, Initiative and Leadership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    543 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Transforming Education in an Interconnected World

    Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Teaching, Visionary, Adult Learning Principles, Systems Thinking, Policy Analysis, Leadership, Empowerment, Instructional Design, Collaboration, Leadership and Management, Critical Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    61 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Deploying Windows Clients & Managing Identities: Packt
  • Advanced App Development in Android: Imperial College London
  • Conversational Selling Playbook for SDRs: Salesforce
  • Exploring Light: Hands-on Activities and Strategies for Teachers: Exploratorium
  • CATIA - Perform as a Mechanical Designer: Dassault Systèmes
  • Air Conditioning Equipment Selection, Design and Sizing: L&T EduTech
  • Certified Information Security Manager (CISM): Packt
  • Rust for DevOps: Duke University
  • Building Data Visualization Tools: Johns Hopkins University
  • Data Science in Health Technology Assessment: Genentech

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