Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration
Intermediate · Course · 1 - 4 Weeks
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Computer Graphics, Visualization (Computer Graphics), Virtual Environment, Logo Design, 3D Assets, Android Studio, Android Development, Computer Graphic Techniques, Application Development, Animation and Game Design, Animations, Interaction Design, Linear Algebra
Intermediate · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaboration, Educational Materials, Instructional Design, Visualization (Computer Graphics), Laboratory Experience, Constructive Feedback, Learning Strategies, Experimentation, Physics, Scientific Methods, Investigation
Intermediate · Course · 1 - 3 Months

Dassault Systèmes
Skills you'll gain: Computer Aided Three-Dimensional Interactive Application (CATIA), Drafting and Engineering Design, Mechanical Design, Engineering Drawings, Issue Tracking, Technical Drawing, Mechanical Drawings, Assembly Drawing, 3D Modeling, Computer-Aided Design, Collaborative Software, Document Management, Mechanical Engineering, Product Lifecycle Management, Geometric Dimensioning And Tolerancing, Product Engineering, Microsoft Office, Team Building, 3D Assets, Product Family Engineering
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: HVAC, Building Services Engineering, Equipment Design, Thermal Management, Mechanical Engineering, Facility Repair And Maintenance, Mechanical Design, Energy and Utilities, Safety Standards, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Containerization, CI/CD, Docker (Software), DevOps, Jenkins, Rust (Programming Language), Prometheus (Software), System Monitoring, JSON, Command-Line Interface, Shell Script, Automation, System Programming, Software Testing, GitHub
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Ggplot2, Data Visualization Software, Data Visualization, Datamaps, Visualization (Computer Graphics), Interactive Data Visualization, Scatter Plots, Histogram, Graphic and Visual Design, R Programming, Geospatial Mapping
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Health Policy, Decision Support Systems, Data-Driven Decision-Making, Health Assessment, Analysis, Health Technology, Health Care, Value-Based Care, Pharmaceutical Terminology, Medical Terminology, Risk Analysis, Clinical Trials, Systems Of Measurement
Intermediate · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Teaching, Differentiated Instruction, Education and Training, Program Evaluation, Community Outreach, Instructional and Curriculum Design, Community Development, Cultural Diversity, Classroom Management, Curriculum Development, Instructional Strategies, Curriculum Planning, Public Policies, Pedagogy, Student-Centred Learning, Mentorship, Planning, Social Justice, Student Support and Services, Initiative and Leadership
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Teaching, Visionary, Adult Learning Principles, Systems Thinking, Policy Analysis, Leadership, Empowerment, Instructional Design, Collaboration, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months