Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Analysis, Process Improvement, Risk Management, Continuous Improvement Process, Business Requirements, Customer Analysis, Key Performance Indicators (KPIs), Performance Measurement, Project Planning, Project Management, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Matplotlib, NumPy, Data Visualization, Python Programming, Pandas (Python Package), Data Analysis, Data Visualization Software, Scripting, Analytics, Data Manipulation, Real Time Data, Data Processing, Programming Principles, Data Transformation, Data Cleansing, Data Validation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Customer Insights, Customer Analysis, Customer Data Management, Big Data, Google Cloud Platform, Marketing Analytics, Generative AI, Data Analysis, Marketing Strategies, Machine Learning Methods, Predictive Analytics, Forecasting, Query Languages
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Mammography, Artificial Intelligence, Medical Imaging, Image Analysis, Oncology, Diagnostic Radiology, Bayesian Network, Artificial Neural Networks, Radiography, Machine Learning, Model Evaluation, Epidemiology, Deep Learning
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Hotel Operations, Market Intelligence, Competitive Analysis, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Hospitality, Performance Analysis, Technology Strategies, Business Technologies, Data Analysis, Data-Driven Decision-Making, Strategic Thinking, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Innovation, Organizational Leadership, Industrial and Organizational Psychology, Business Leadership, Organizational Change, Creativity, Cultural Diversity, Human Capital, Leadership, Drive Engagement, Team Performance Management, Change Management, Business, Business Strategy, Decision Making, Neurology
Build toward a degree
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Earned Value Management, Configuration Management, Communication Planning, Project Risk Management, Project Controls, Project Implementation, Conflict Management, Risk Management, Quality Assurance, Engineering Management, Communication Strategies, Project Management, Project Management Life Cycle, Business Risk Management, Risk Analysis, Scope Management, Product Quality (QA/QC), Strategic Communication, Coordinating, Quality Assurance and Control
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Deep Learning, Supervised Learning, Artificial Neural Networks, Convolutional Neural Networks, Computer Vision, Recurrent Neural Networks (RNNs), Machine Learning, Performance Tuning, Python Programming, NumPy, Linear Algebra, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Sales, Growth Strategies, Product Knowledge, Email Marketing, Web Analytics and SEO, Product Strategy, Merchandising, Marketing Automation, Order Management, Content Creation, International Relations, Business Management
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Goldman Sachs
Skills you'll gain: Social Impact, Corporate Sustainability, Entrepreneurship, Business Ethics, Business Strategy, Key Performance Indicators (KPIs), Performance Measurement, Stakeholder Engagement, Business Priorities, Business Management
Mixed · Course · 1 - 4 Weeks