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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Managing the New Product Development Process

    Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Prototyping, Market Research, Ideation, Target Market, Product Requirements, Wireframing, Customer Insights

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Lean Six Sigma Green Belt: Apply & Master Skills

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Correlation Analysis, Process Improvement, Sampling (Statistics), Project Management, Data Literacy, Regression Analysis, Process Capability, Goal Setting, Statistical Analysis, Scatter Plots, Customer experience improvement, Quality Management, Microsoft Excel, Process Mapping, Risk Management, Root Cause Analysis

    5
    Rating, 5 out of 5 stars
    ·
    46 reviews

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Technology and Product Planning

    Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management

    2.3
    Rating, 2.3 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Data Analysis

    Skills you'll gain: Descriptive Statistics, Data Analysis, Analytics, Quantitative Research, Sampling (Statistics), Probability & Statistics, Business Analytics, Statistical Analysis, Regression Analysis, Data-Driven Decision-Making, Statistical Hypothesis Testing, Business Analysis, Microsoft Excel, Variance Analysis, Statistical Inference

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    GenAI in Insurance: Automating Claims & Risk Mitigation

    Skills you'll gain: Generative AI, Insurance, AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Personalized Service, Artificial Intelligence, Automation, Risk Management, Analytics, Risk Mitigation, Prompt Engineering, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Communication with Stakeholders

    Skills you'll gain: Stakeholder Management, Conflict Management, Strategic Communication, Project Management, Business Communication, Stakeholder Analysis, Project Management Institute (PMI) Methodology, Communication, Relationship Building, Influencing, Program Management, Cultural Sensitivity, Governance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Machine Learning with TensorFlow Google Cloud 日本語版

    Skills you'll gain: Feature Engineering, Tensorflow, Google Cloud Platform, Model Deployment, Data Quality, Data Preprocessing, Model Evaluation, Scikit Learn (Machine Learning Library), Keras (Neural Network Library), Embeddings, Exploratory Data Analysis, Supervised Learning, Logistic Regression, MLOps (Machine Learning Operations), Machine Learning, AI Enablement, Data Pipelines, Jupyter, Dataflow, Artificial Neural Networks

    4.4
    Rating, 4.4 out of 5 stars
    ·
    152 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    What is Technology Entrepreneurship and Innovation?

    Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Program Management and the Art of Communication

    Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, User Story, Persuasive Communication, Target Audience, Non-Verbal Communication, Communication Planning, Influencing, Professional Development, Strategic Communication, Leadership, Data Management, Team Building, Data Integrity, Meeting Facilitation, Communication Strategies, Negotiation, Data Presentation, Communication, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Foundations of Machine Learning

    Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Data Preprocessing, Time Series Analysis and Forecasting, Applied Machine Learning, Machine Learning Algorithms, Feature Engineering, Dimensionality Reduction, Machine Learning, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Classification Algorithms, Forecasting, Decision Tree Learning, Anomaly Detection, Data Manipulation, Regression Analysis, Statistical Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Creating Engaging Content for TikTok

    Skills you'll gain: TikTok, Social Media Content, Content Performance Analysis, Content Creation, Video Editing, Social Media Marketing, Social Media Strategy, Storytelling, Drive Engagement, Content Strategy, Social Media Campaigns, Brand Awareness, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Multinational and Cross-Cultural Teams

    Skills you'll gain: Virtual Teams, Intercultural Competence, Team Management, Cultural Diversity, Leadership, Cultural Sensitivity, Team Building, Culture, Stakeholder Communications, Conflict Management, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Managing the New Product Development Process: University of Colorado Boulder
  • Lean Six Sigma Green Belt: Apply & Master Skills: EDUCBA
  • Technology and Product Planning: Johns Hopkins University
  • Data Analysis: S.P. Jain Institute of Management and Research
  • GenAI in Insurance: Automating Claims & Risk Mitigation: Coursera
  • Communication with Stakeholders: Microsoft
  • Machine Learning with TensorFlow Google Cloud 日本語版: Google Cloud
  • What is Technology Entrepreneurship and Innovation?: Arizona State University
  • Program Management and the Art of Communication: University of Maryland, College Park
  • Foundations of Machine Learning: Coursera

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