
Skills you'll gain: Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Automation, Application Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Linux Administration, OS Process Management, Ubuntu, System Monitoring, Network Troubleshooting, File Transfer Protocol (FTP), File Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Social Media, LinkedIn, Facebook, Social Media Strategy, Social Network Analysis, Professional Networking, Digital Media Strategy, Cross-Channel Marketing, Business Strategies, Customer Engagement, Digital Communications
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Application Development, Android (Operating System), Android Studio, Mobile Development, Software Development Tools, Game Design, Computer Programming Tools, Development Environment, Internet Of Things, Embedded Software, Web Servers, Web Applications, USB, Ubuntu, Peripheral Devices, Operating Systems, Software Installation, Command-Line Interface, System Configuration, Hardware Troubleshooting
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing and Production, Digital Transformation, Business Technologies, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, Technology Strategies, Real Time Data, Data-Driven Decision-Making, Case Studies, Scalability
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Cloud Computing Architecture, Cloud Management, Virtual Private Networks (VPN), Virtual Networking, Active Directory, User Accounts, Network Security
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering
Beginner · Course · 1 - 4 Weeks
CertNexus
Skills you'll gain: Data Ethics, Responsible AI, Accountability, Risk Management, Operational Risk, Risk Analysis, Information Privacy, Risk Mitigation, AI Security, Personally Identifiable Information, Safety and Security, Business Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months