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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google

    Soutien des TI de Google

    Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Lightweight Directory Access Protocols, TCP/IP, Security Awareness, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    141 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    The Singer Songwriter

    Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Instrumental Music, Editing, Self-Awareness, Performing Arts, digital literacy, Technical Support, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Hardware and Operating Systems

    Skills you'll gain: Peripheral Devices, Computer Hardware, Disaster Recovery, Computer Systems, System Configuration, USB, Hardware Troubleshooting, Operating Systems, IT Infrastructure, Software Installation, Linux, Technical Support, Virtualization and Virtual Machines, Mac OS, Display Devices, Computer Architecture, Network Infrastructure, Data Storage, File Systems, User Accounts

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Business Analysts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Business Analysis, ChatGPT, Data-Driven Decision-Making, Data Analysis, AI Security, Business Analytics, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, AI Workflows, Requirements Elicitation, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Machine Learning, Context Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Introduction to Financial Accounting

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Accrual Accounting, Financial Accounting, Financial Reporting, Accounting, Financial Analysis, Balance Sheet, Income Statement, Cash Flows, General Ledger, Bookkeeping, Revenue Recognition, Business Metrics, Return On Investment, Depreciation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    8.5K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Network Engr

    Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Incident Management, Google App Engine, Load Balancing, Cloud Infrastructure, Network Monitoring, Firewall, Cloud Computing Architecture, Application Performance Management, Network Architecture, Identity and Access Management, Network Troubleshooting, System Monitoring, Network Security, Big Data, Containerization, Virtual Networking, Virtual Private Networks (VPN)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Introduction to AI

    Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Natural Language Processing, Innovation, Critical Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: Cloud Deployment, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing Architecture, Cloud Services, Kanban Principles, Cloud Infrastructure, Cloud-Native Computing, DevOps, Cloud Computing, Cloud Storage, Agile Product Development, Agile Project Management, Cloud Security, CI/CD, User Story, Microservices, Sprint Retrospectives, Infrastructure as Code (IaC)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for IT Systems Analysts and Architects

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, AI Workflows, Business Analysis, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, Software Architecture, Consulting, Systems Thinking, Responsible AI, Machine Learning, Business Communication, Context Management, Project Documentation, Stakeholder Communications, Technical Consulting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Electronic Music Production

    Skills you'll gain: File Management, Musical Composition, Music Performance, Music, Music Theory, Instrumental Music, Performing Arts, Media Production, Post-Production, Editing, Creativity, Electronic Media, Digital Signal Processing, digital literacy, Design Software, Peer Review, Technical Support, Patch Management, System Configuration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Soutien des TI de Google: Google
  • The Singer Songwriter: Berklee
  • Introduction to Hardware and Operating Systems: IBM
  • Generative AI for Business Analysts: IBM
  • ITIL 4: Management Practices: Logical Operations
  • Introduction to Financial Accounting: University of Pennsylvania
  • Preparing for Google Cloud Certification: Cloud Network Engr: Google Cloud
  • Introduction to AI: Google
  • Excellence in Customer Service (Advanced): Logical Operations
  • IBM DevOps, Cloud, and Agile Foundations: IBM

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