Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct

Skills you'll gain: Return On Investment, Financial Reporting, Financial Acumen, Financial Data, Capital Budgeting, Financial Statements, Business Modeling, Financial Modeling, Mathematical Modeling, Regression Analysis, Statistical Modeling, Income Statement, Risk Analysis, Spreadsheet Software, Business Reporting, Cash Flows, Financial Analysis, Corporate Finance, Excel Formulas, Microsoft Excel

Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Scripting, Python Programming, Automation, Computational Thinking, Programming Principles, Computer Programming, Pseudocode, Debugging

Skills you'll gain: Package and Software Management, Operating System Administration, Remote Access Systems, Desktop Support, Microsoft Windows, File Systems, Linux, Operating Systems, System Monitoring, User Accounts, Linux Administration, Systems Administration, System Support, Software Installation, OS Process Management, Windows PowerShell, Command-Line Interface, System Configuration, Linux Commands, Unix Commands

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Agentic Workflows, Prompt Patterns, AI Orchestration, Generative AI, Workflow Management, AI Enablement, Agentic systems, Strategic Decision-Making, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Organizational Leadership, Automation, Strategic Planning, Talent Acquisition, Procurement, Planning

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra

Skills you'll gain: Organizational Effectiveness, Strategic Decision-Making, Operations Management

Skills you'll gain: Data Storytelling, Process Mapping, Process Analysis, Business Analysis, Interactive Data Visualization, Business Process Improvement, Stakeholder Analysis, Process Optimization, Data Visualization, IBM Cognos Analytics, Requirements Management, Process Design, Systems Design, Systems Analysis, Communication Planning, Business Process Modeling, Information Technology, Release Management, Database Management, Agile Methodology

Skills you'll gain: Financial Statements, Financial Statement Analysis, Accrual Accounting, Financial Accounting, Financial Reporting, Accounting, Financial Analysis, Balance Sheet, Income Statement, Cash Flows, General Ledger, Bookkeeping, Revenue Recognition, Business Metrics, Return On Investment, Depreciation

Skills you'll gain: Supply Chain Management, Supply Chain, Logistics, Transportation Operations, Inventory and Warehousing, Procurement, Supplier Management, Manufacturing Operations, Performance Metric

Skills you'll gain: Data Structures, Graph Theory, Algorithms, Bioinformatics, Theoretical Computer Science, Network Model, Programming Principles, Social Network Analysis, Network Analysis, Computational Thinking, Analysis, Computer Science, Network Routing, Probability, Pseudocode, Computational Logic, Operations Research