Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

American Psychological Association
Skills you'll gain: Behavior Management, Psychology, Sociology, Social Sciences, Research, Case Studies
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, Mobile Security, Identity and Access Management, Remote Access Systems, Data Security, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Verbal Communication Skills, Business Risk Management, Growth Strategies
Intermediate · Specialization · 3 - 6 Months

Edureka
Skills you'll gain: Generative Model Architectures, OpenAI, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Feature Engineering, Data Analysis, Predictive Modeling, Data Processing, Data Wrangling, Statistical Modeling, Statistics, Data Science, Data Collection, Applied Machine Learning, R Programming, Research, Supervised Learning, Data Validation, Technical Communication, Python Programming
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Integral Calculus, Calculus, Linear Algebra, Mathematical Theory & Analysis, Advanced Mathematics, Visualization (Computer Graphics), Applied Mathematics, Graphing, Mathematical Modeling, Spatial Data Analysis
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Security Awareness, Cyber Attacks, Cyber Risk, Mobile Security, Cybersecurity, Cyber Security Strategy, Cyber Governance, Malware Protection, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Human Factors (Security), Email Security, Identity and Access Management, Security Management, Security Strategy, Multi-Factor Authentication, Cloud Security
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Computer Networking, Local Area Networks, Network Planning And Design, Virtual Private Networks (VPN), Networking Hardware
Beginner · Specialization · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Typography, Infographics, Computer Graphics, Visual Design, Visualization (Computer Graphics), Design, Graphic Design, Graphic and Visual Design Software, Design Elements And Principles, Photo/Video Production and Technology, Color Theory, Adobe Creative Cloud, Creativity
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Manufacturing Processes, Electronic Hardware, Electrical Wiring, Electrical Engineering, Hardware Design, Materials science, PIC Microcontrollers, Manufacturing and Production, Mechanical Engineering, 3D Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Visualization, Microsoft Office, Quick Learning, Data Literacy, Communication, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours