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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    A

    American Psychological Association

    Psychology of Group Behaviors

    Skills you'll gain: Behavior Management, Psychology, Sociology, Social Sciences, Research, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Cybersecurity Awareness Essentials for Employees

    Skills you'll gain: Cyber Security Policies, Mobile Security, Identity and Access Management, Remote Access Systems, Data Security, Multi-Factor Authentication, Artificial Intelligence

    4.9
    Rating, 4.9 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Future Studies

    Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Verbal Communication Skills, Business Risk Management, Growth Strategies

    4.2
    Rating, 4.2 out of 5 stars
    ·
    15 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Foundations

    Skills you'll gain: Generative Model Architectures, OpenAI, Applied Machine Learning

    3.9
    Rating, 3.9 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Assessing Achievement with the ELL in Mind

    Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    92 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Data Science at Scale - Capstone Project

    Skills you'll gain: Feature Engineering, Data Analysis, Predictive Modeling, Data Processing, Data Wrangling, Statistical Modeling, Statistics, Data Science, Data Collection, Applied Machine Learning, R Programming, Research, Supervised Learning, Data Validation, Technical Communication, Python Programming

    3.8
    Rating, 3.8 out of 5 stars
    ·
    25 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Calculus through Data & Modelling: Vector Calculus

    Skills you'll gain: Integral Calculus, Calculus, Linear Algebra, Mathematical Theory & Analysis, Advanced Mathematics, Visualization (Computer Graphics), Applied Mathematics, Graphing, Mathematical Modeling, Spatial Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Essentials

    Skills you'll gain: Security Awareness, Cyber Attacks, Cyber Risk, Mobile Security, Cybersecurity, Cyber Security Strategy, Cyber Governance, Malware Protection, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Human Factors (Security), Email Security, Identity and Access Management, Security Management, Security Strategy, Multi-Factor Authentication, Cloud Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CCNA 200-301 Version 1.1

    Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Computer Networking, Local Area Networks, Network Planning And Design, Virtual Private Networks (VPN), Networking Hardware

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    California Institute of the Arts

    Fondamentaux de l’infographie

    Skills you'll gain: Typography, Infographics, Computer Graphics, Visual Design, Visualization (Computer Graphics), Design, Graphic Design, Graphic and Visual Design Software, Design Elements And Principles, Photo/Video Production and Technology, Color Theory, Adobe Creative Cloud, Creativity

    4.4
    Rating, 4.4 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Rapid Prototyping and Tooling

    Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Manufacturing Processes, Electronic Hardware, Electrical Wiring, Electrical Engineering, Hardware Design, Materials science, PIC Microcontrollers, Manufacturing and Production, Mechanical Engineering, 3D Modeling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    54 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Using Animations and Transitions in Microsoft PowerPoint

    Skills you'll gain: Data Visualization, Microsoft Office, Quick Learning, Data Literacy, Communication, Business Strategy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular technical support courses

  • Psychology of Group Behaviors: American Psychological Association
  • Cybersecurity Awareness Essentials for Employees: Knowledge Accelerators
  • Future Studies: Fundação Instituto de Administração
  • Generative AI Foundations: Edureka
  • Assessing Achievement with the ELL in Mind: Arizona State University
  • Data Science at Scale - Capstone Project: University of Washington
  • Calculus through Data & Modelling: Vector Calculus: Johns Hopkins University
  • Cyber Security: Essentials: Macquarie University
  • CCNA 200-301 Version 1.1: Pearson
  • Fondamentaux de l’infographie: California Institute of the Arts

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