Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Mathematical Software, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, Failure Analysis, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: User Research, User Interface (UI) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, Interactive Design, User Centered Design, Mockups, Usability Testing, Persona (User Experience)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Communications, Stakeholder Management, Business Analysis, Requirements Management, Stakeholder Engagement, Requirements Analysis, Business Requirements, Change Requests, Solution Delivery, Business Process, Process Analysis, Business Strategies, Project Management, Communication Planning, Stakeholder Analysis, Strategic Planning, Problem Solving, Enterprise Architecture, Root Cause Analysis, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Discussion Facilitation, Environmental Issue, Sustainable Development, Research, Climate Change Adaptation, Community Organizing, Cultural Responsiveness, Sustainability Standards, Student Engagement, Environmental Policy, Climate Change Mitigation, Community Development, Advocacy, Creativity, Education and Training, International Relations, Social Justice
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Lean Six Sigma, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Assurance and Control, Customer experience improvement, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement
Mixed · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Google Ads, Promotional Strategies, Analysis, Google Analytics, Promotions and Campaigns, Marketing, Process Optimization, E-Commerce, Photo/Video Production and Technology, Budget Management, Content Creation, Return On Investment, Video Production, Apple iOS
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Splunk, Dashboard, Data Transformation, Data Manipulation, Data Analysis, Statistical Analysis, Query Languages, Data Visualization Software, Ad Hoc Reporting, Real Time Data, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, Data Integration, Generative AI, Prompt Engineering, Document Management, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Marketing, Customer Communications Management, Business Correspondence, Drive Engagement, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Marketing Planning, Market Analysis, Strategic Marketing, Marketing Management, Market Dynamics, Case Studies, Consumer Behaviour, Hospitality Management, Marketing Strategy and Techniques, Customer Analysis, Product Marketing, Plan Execution, Marketing Analytics, Marketing Communications, Competitive Analysis, Brand Strategy, Hotels and Accommodations, Return On Investment
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Electronics, Communication Systems, Digital Communications, Serial Peripheral Interface, Electronic Components, Hardware Troubleshooting, Computer Hardware, Hardware Architecture, Debugging
Mixed · Course · 1 - 4 Weeks