
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Professional Networking, Communication, Lifelong Learning, Goal Setting, Constructive Feedback, Professional Development, Willingness To Learn, LinkedIn, Adaptability, Planning, Personal Development, Resilience, Social Media Content, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: DevOps, Agile Methodology, Docker (Software), Project Management, Technical Communication, Prometheus (Software), Business Requirements, Jira (Software), Requirements Elicitation, Python Programming, Natural Language Processing, Collaboration, Communication, Professional Networking, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months
University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, Persona Development, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Process Analysis, Strategic Thinking, Consumer Behaviour, Innovation, Interviewing Skills
Beginner · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Qualitative Research, Research, Research Methodologies, Data Collection, Research Design, Social Sciences, Interviewing Skills, Psychology, Case Studies, Analytical Skills
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Peer Review, Oral Expression, Public Speaking, Persuasive Communication, Verbal Communication Skills, Storytelling, Critical Thinking, Constructive Feedback, Cooperation, Motivational Skills, Driving engagement, Appeals, Non-Verbal Communication
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Training and Development, Employee Training, Knowledge Transfer, Motivational Skills, Lifelong Learning, Willingness To Learn, Human Learning, Organizational Change, Performance Measurement, Change Management, Coaching, Learning Strategies, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Team Motivation, Motivational Skills, Accountability, Organizational Leadership, Drive Engagement, Team Leadership, Dealing With Ambiguity, Leadership, Leadership and Management, Leadership Development, Strategic Leadership, Team Management, Business Leadership, Organizational Effectiveness, Organizational Strategy, Strategic Decision-Making, Team Building, Stress Management, Professional Development, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Rmarkdown, Stakeholder Communications, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Tableau Software, Spreadsheet Software, Data Validation, Data Visualization Software, Ggplot2, Data Integration, Data Literacy, Dashboard, Data Integrity, Data Collection, Case Studies, Interviewing Skills
Beginner · Professional Certificate · 3 - 6 Months

Università di Napoli Federico II
Skills you'll gain: Presentations, Oral Expression, Business Communication, Business Correspondence, Verbal Communication Skills, Negotiation, Business Writing, English Language, Interviewing Skills, Writing, Communication, Report Writing, Language Competency, Data Storytelling, Taking Meeting Minutes, Recruitment, Business Reporting, Oral Comprehension, Vocabulary
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Growth Mindedness, Constructive Feedback, Mentorship, Empowerment, Active Listening, Motivational Skills, Coaching, Leadership Development, Communication
Beginner · Course · 1 - 3 Months