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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Foundations with Python: Build & Visualize

    Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Quality Models with CMMI: Analyze, Apply & Improve

    Skills you'll gain: Continuous Improvement Process, Process Improvement, Risk Management, Performance Measurement, Quality Management, Process Analysis, Performance Management, Project Management, Process Optimization, Verification And Validation, Requirements Analysis, Project Planning, Root Cause Analysis

    5
    Rating, 5 out of 5 stars
    ·
    18 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Cyber Secure Coder (CSC-110)

    Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cybersecurity, Security Requirements Analysis, Security Testing, Vulnerability Assessments, Code Review, Software Design, Encryption, Vulnerability Management, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring, Authorization (Computing)

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Bending the Curve: Climate Change Solutions

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Создаем аккаунт для бизнеса в Twitter

    Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SAS

    Data Literacy in Practice

    Skills you'll gain: Exploratory Data Analysis, Data Visualization, Data Literacy, Data Presentation, Data Storytelling, Data Analysis, Data Cleansing, Data Preprocessing, Technical Communication

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals, Part 1

    Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Indian Institute of Science

    Designing a MEMS-Based Sensor for Exhaled Breath Analysis

    Skills you'll gain: Engineering Documentation, Biomedical Engineering, Medical Devices, Technical Documentation, Electronic Systems, Electronic Components, Technical Communication, Materials science, Manufacturing Processes, Prototyping

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Microsoft Sentinel: Complete Azure Introduction

    Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Sales Transformation Fundamentals

    Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Customer experience strategy (CX), Leadership, Organizational Structure

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Teaching Infographics with Genially

    Skills you'll gain: Infographics, Content Creation, Digital pedagogy, Graphic and Visual Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    Northeastern University

    Introduction to Enterprise Growth and Innovation

    Skills you'll gain: User Centered Design, Innovation, Market Opportunities, Target Market, Growth Strategies, Business Transformation, Digital Transformation, New Product Development, New Business Development, Strategic Planning, Customer Analysis, Emerging Technologies, Health Technology, Business Modeling, Critical Thinking

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • AI Foundations with Python: Build & Visualize: EDUCBA
  • Master Quality Models with CMMI: Analyze, Apply & Improve: EDUCBA
  • Cyber Secure Coder (CSC-110) : Packt
  • Bending the Curve: Climate Change Solutions: University of California San Diego
  • Создаем аккаунт для бизнеса в Twitter: Coursera
  • Data Literacy in Practice: SAS
  • Data Science Fundamentals, Part 1: Pearson
  • Designing a MEMS-Based Sensor for Exhaled Breath Analysis: Indian Institute of Science
  • Microsoft Sentinel: Complete Azure Introduction: Packt
  • Sales Transformation Fundamentals: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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