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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Coursera

    Nursing Fundamentals: Skills for Patient Care Excellence

    Skills you'll gain: Patient Communication, Patient Education And Counseling, Nursing Process, Clinical Assessment, Basic Nursing Skills, Health Assessment, Patient Safety, Care Management, Patient-centered Care, Communication, Infection Control, Prioritization, Collaboration, Project Documentation

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Cucumber BDD Made Easy + Automation Framework Design

    Skills you'll gain: Cucumber (Software), Behavior-Driven Development, Selenium (Software), Gherkin (Scripting Language), Test Automation, JUnit, Software Testing, Apache Maven, Test Data, Test Case, Scenario Testing, User Story, Java, Maintainability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Diagnostic Accuracy with GenAI

    Skills you'll gain: Generative AI, Health Informatics, Generative AI Agents, Diagnostic Tests, Prompt Engineering, Responsible AI, Data Integration, Medical Imaging, Healthcare Ethics, AI Personalization, LLM Application, Unstructured Data

    Beginner · Course · 1 - 4 Weeks

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    Packt

    JavaScript Essentials: From Basics to DOM

    Skills you'll gain: Event-Driven Programming, Javascript, Object Oriented Programming (OOP), Web Development, Web Design and Development, Scripting, UI Components, Data Validation, Programming Principles, Development Environment

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Fundamentos del Marketing Deportivo

    Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Data Visualization and Modeling in Python

    Skills you'll gain: Matplotlib, Data Visualization, Predictive Modeling, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Machine Learning Algorithms, Statistical Inference, Statistical Modeling, Probability & Statistics, Classification Algorithms, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cross Platform Mobile Development with React Native

    Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Cross Platform Development, iOS Development, User Interface (UI) Design, Android Development, Application Development, JavaScript Frameworks, Data Storage Technologies, Development Environment, Javascript, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Data Validation with Alteryx: Testing and Optimization Tools

    Skills you'll gain: Data Validation, Data Cleansing, Alteryx, Data Quality, Microsoft Excel, Data Integrity, Data Integration, Data Import/Export, Data Loss Prevention, Anomaly Detection

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Regression Modeling for Marketers

    Skills you'll gain: Statistical Software, Marketing Analytics, Model Evaluation, Regression Analysis, Statistical Modeling, Data Visualization, Statistical Analysis, Advanced Analytics, Strategic Marketing, Market Analysis, Marketing Effectiveness, Predictive Analytics, Marketing Strategies, Predictive Modeling, Logistic Regression, Customer Insights, Target Market, Statistical Hypothesis Testing, A/B Testing, Variance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    S

    Starweaver

    Innovations in Lithium Battery Technology

    Skills you'll gain: Sustainable Technologies, Production Process, Environmental Engineering, Sustainable Development, Environmental Issue, Basic Electrical Systems, Energy and Utilities, Manufacturing Processes, Chemistry, Electrical Systems, Technology Roadmaps, Materials science, Electronics, Quality Assurance, Emerging Technologies, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Designing Larger Python Programs for Data Science

    Skills you'll gain: Python Programming, Simulations, Debugging, Pandas (Python Package), Program Development, Unit Testing, Test Case, Data Science, Software Design, Computational Thinking, Integration Testing, Computer Programming, Object Oriented Programming (OOP), Data Manipulation, Software Development

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Agile Masterclass: Agile for Project Management

    Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer journey

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1…209210211…294

In summary, here are 10 of our most popular customer journey courses

  • Nursing Fundamentals: Skills for Patient Care Excellence: Coursera
  • Cucumber BDD Made Easy + Automation Framework Design: Packt
  • Improving Diagnostic Accuracy with GenAI: Coursera
  • JavaScript Essentials: From Basics to DOM: Packt
  • Fundamentos del Marketing Deportivo: Real Madrid Graduate School Universidad Europea
  • Data Visualization and Modeling in Python: Duke University
  • Cross Platform Mobile Development with React Native: Board Infinity
  • Data Validation with Alteryx: Testing and Optimization Tools: Coursera
  • Regression Modeling for Marketers: University of Colorado System
  • Innovations in Lithium Battery Technology: Starweaver

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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