Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Incident Response, Computer Security Incident Management, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cloud Security, Cybersecurity, Vulnerability Assessments, Cyber Attacks, Information Systems Security, Security Engineering, Metasploit, Security Strategy, Infrastructure Security, Incident Management, Vulnerability Scanning, Security Testing, Hardening, Penetration Testing, Mobile Security
Advanced · Course · 1 - 3 Months

Skills you'll gain: Snowflake Schema, Data Pipelines, Apache Airflow, Data Security, Data Governance, Extract, Transform, Load, Apache Kafka, Performance Tuning, Data Warehousing, Amazon S3, Amazon Web Services, Real Time Data, SQL
Intermediate · Course · 3 - 6 Months
Skills you'll gain: Patient Communication, Nursing Care, Patient Education And Counseling, Nursing Process, Clinical Assessment, Basic Nursing Skills, Health Assessment, Patient Safety, Care Management, Patient-centered Care, Communication, Infection Control, Prioritization, Collaboration, Project Documentation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Product Strategy, Product Marketing, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Product Lifecycle Management, Price Negotiation, Market Dynamics, Customer experience strategy (CX), Value Propositions, Marketing Channel, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Retrieval-Augmented Generation, LLM Application, Embeddings, Agentic systems, Application Development, Data Pipelines, Data Integration, Development Environment
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, Web Development Tools, JavaScript Frameworks, Development Environment, Data Management, TypeScript, Application Development, Performance Tuning, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Network Architecture, Virtual Networking, Network Performance Management, Network Monitoring, Performance Tuning, Cloud Deployment, System Monitoring, Virtual Machines, Infrastructure as Code (IaC), Windows PowerShell, Automation, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours