Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning, Data Science, Data Analysis Software, Histogram, Numerical Analysis, Linear Algebra, Probability Distribution, Classification Algorithms, Regression Analysis
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Marketing, Communication Strategies, Digital Marketing, Target Audience, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Teradata SQL, Exploratory Data Analysis, SQL, Data Modeling, Database Design, Database Administration, Database Architecture and Administration, Database Management, Database Management Systems, Data Store, JSON, Data Integration, Data Architecture, Advanced Analytics, Data Warehousing, Data Cleansing, Text Mining, Data Analysis, Business Intelligence, Data-Driven Decision-Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Marketing, Case Studies, Market Data, Organizational Leadership, Data-Driven Decision-Making, Cross-Functional Collaboration, Communication, Strategic Thinking, Innovation, Market Analysis
Beginner · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Virtual Networking, Network Administration, Wide Area Networks, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Network Monitoring, Private Cloud
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Brand Loyalty, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Strategic Decision-Making, Design Thinking
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Resilience, Personal Development, Growth Mindedness, Overcoming Obstacles, Community Development, Persistence, Adaptability, Empowerment, Compassion, Cultural Diversity, Mindfulness
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Business Intelligence Software, Google Cloud Platform, Dashboard, Business Analysis, Data Visualization, Data Analysis, Sales Management, Sales, Product Knowledge, Enterprise Resource Planning
Beginner · Project · Less Than 2 Hours