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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Northeastern University

    Engaging in Improving Patient Experience Through Analytics

    Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing e o Consumidor no Ambiente Digital

    Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Performance Measurement, Customer Insights, Market Analysis

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Linux Network Administration

    Skills you'll gain: Linux Commands, Linux Administration, Network Troubleshooting, Linux, Network Administration, File Transfer Protocol (FTP), TCP/IP, Network Infrastructure, Network Protocols, Command-Line Interface, System Configuration, Virtualization, General Networking, Network Security, Software Installation

    Beginner · Course · 1 - 4 Weeks

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    I

    IE Business School

    Marketing Management Essentials: Price and Place

    Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, New Product Development, Product Marketing, Brand Strategy, Brand Management, Marketing Channel, Strategic Marketing, Marketing, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Sales mindset y análisis de mercado

    Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Market Opportunities, Change Management, Innovation, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Data Visualization e manipolazione dei dati con Tableau

    Skills you'll gain: Data Integration, Tableau Software, Geographic Information Systems, Spatial Analysis, Data Manipulation, Data Analysis, Data Visualization Software, Exploratory Data Analysis, Data Transformation, Interactive Data Visualization

    Intermediate · Course · 1 - 3 Months

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    Free Trial
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    EDUCBA

    Unix Performance, Signals, and System Internals

    Skills you'll gain: Unix, Unix Commands, Shell Script, Bash (Scripting Language), Operating System Administration, Linux, File Systems, Operating Systems, Command-Line Interface, Performance Tuning, System Monitoring, System Programming, File Management, OS Process Management, System Configuration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Risk Management and Incident Response

    Skills you'll gain: Risk Analysis, Risk Management, Incident Response, Business Continuity Planning, Security Management, Threat Modeling, Threat Management, Disaster Recovery, Vulnerability Assessments, Cyber Risk, Cyber Threat Intelligence, Continuous Monitoring, Cybersecurity, Vulnerability Management, Security Strategy, General Data Protection Regulation (GDPR)

    Intermediate · Course · 1 - 4 Weeks

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    S

    Skillshare

    How to Draw: A Beginner’s Guide Pt 3 – Drawing in Practice

    Skills you'll gain: Design Elements And Principles, Graphic and Visual Design, Creativity

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cloud FinOps Strategies

    Skills you'll gain: Billing Systems, Billing, Cloud Management, Cost Management, Cost Control, Budget Management, Operating Cost, Financial Management, Budgeting, Virtual Machines, Cloud Computing, Cost Accounting, Cloud Computing Architecture, Expense Management, Cost Reduction, Virtualization and Virtual Machines, Certified Public Accountant, Case Studies, Financial Analysis, Resource Utilization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Modern Java - Mastering Features from Java 8 to Java 21

    Skills you'll gain: Restful API, Software Design, JSON

    Intermediate · Course · 3 - 6 Months

  • G

    Google Cloud

    Ingesting New Datasets into BigQuery

    Skills you'll gain: Data Warehousing, SQL, Data Management, Database Management, Google Cloud Platform, Data Integration, Data Migration, Big Data, Data Import/Export, Data Storage, Google Analytics

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer journey courses

  • Engaging in Improving Patient Experience Through Analytics: Northeastern University
  • Marketing e o Consumidor no Ambiente Digital: Fundação Instituto de Administração
  • Linux Network Administration: Packt
  • Marketing Management Essentials: Price and Place: IE Business School
  • Sales mindset y análisis de mercado: UBITS
  • Data Visualization e manipolazione dei dati con Tableau: Università di Napoli Federico II
  • Unix Performance, Signals, and System Internals: EDUCBA
  • Risk Management and Incident Response: Packt
  • How to Draw: A Beginner’s Guide Pt 3 – Drawing in Practice: Skillshare
  • Cloud FinOps Strategies: Board Infinity

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