Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Google Cloud
Skills you'll gain: No-Code Development, Cloud Applications, Google Sheets, Google Workspace, Google Cloud Platform, Data Integration, Microsoft Excel
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Extract, Transform, Load, Data Integration, SQL Server Integration Services (SSIS), Data Cleansing, Data Pipelines, Data Quality, Data Migration, Database Management, Data Transformation, File Management, Data Manipulation, Data Processing, Metadata Management, JSON, Extensible Markup Language (XML), Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Cloud Hosting, Web Development, Cloud Deployment, Responsive Web Design, Web Design, Web Content, Application Deployment, Typography, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Neural Networks, Deep Learning, Convolutional Neural Networks, Image Analysis, Keras (Neural Network Library), Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Machine Learning Methods, Network Architecture, Artificial Intelligence, Network Model, Machine Learning, Classification Algorithms, Data Processing
Intermediate · Course · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anthropology, Biology, Anatomy, 3D Assets, Research, Mechanics, Physiology, Laboratory Research, Human Development, Child Development, Visualization (Computer Graphics), Life Sciences, Spatial Data Analysis, Orthopedics, Scientific Visualization, Timelines
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: R Programming, Alteryx, Statistical Programming, Tableau Software, Data Cleansing, Data Visualization Software, Dashboard, Data Visualization, Data Storytelling, Interactive Data Visualization, Data Presentation, Data Structures, Statistical Analysis, Workflow Management, Data Analysis, Data Processing, Data Manipulation, Data Transformation, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Forensics, Risk Management, Incident Response, Threat Management, Risk Analysis, Business Risk Management, Cyber Security Policies, Secure Coding, Cybersecurity, Computer Security Incident Management, Cyber Security Assessment, Application Security, ISO/IEC 27001, Data Security, Malware Protection, Penetration Testing, Security Controls, Threat Detection, Compliance Management, Governance
Intermediate · Course · 1 - 3 Months