Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Income Statement, Balance Sheet, Ledgers (Accounting), Financial Statements, Accounting, Financial Accounting, Standard Accounting Practices, Bookkeeping, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Cash Flows
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Customer experience improvement, ChatGPT, Data Science, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Python Programming, Computer Programming, Data Structures, Computer Graphics, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Malware Protection, Cybersecurity, Incident Response, Cyber Attacks, Authentications, Security Controls, Threat Detection, Security Awareness, Threat Management, Penetration Testing, Firewall, Encryption
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Tuning, Artificial Intelligence, Maintainability, Python Programming, Performance Analysis, Software Architecture, Technical Writing, Program Standards
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Visio, Engineering Drawings, Engineering Plans And Specifications, Process Flow Diagrams, Diagram Design, Technical Drawing, Microsoft Development Tools, Visualization (Computer Graphics), Schematic Diagrams, Data Flow Diagrams (DFDs), Graphic and Visual Design Software, Graphic and Visual Design, Microsoft Access, Microsoft Office, Visual Design, Graphic Design, Data Integration, Workflow Management
Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, CI/CD, Continuous Integration, Serverless Computing, Agile Software Development, Scrum (Software Development), Test Driven Development (TDD), Jenkins, Software Testing, Behavior-Driven Development, Code Coverage, Agile Methodology, Containerization, Cloud-Native Computing, DevOps, Kubernetes, Application Security, Grafana, System Monitoring
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Literacy, Data Visualization, Tableau Software, Dashboard, Data Import/Export, Visualization (Computer Graphics), Data-Driven Decision-Making, Data Integration, Software Installation
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: React Native, Core Data (Software), Restful API, Version Control, User Research, Usability Testing, Apple iOS, iOS Development, Data Structures, Swift Programming, Jest (JavaScript Testing Framework), User Interface (UI), Unix Commands, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Apple Xcode, Mobile Development, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication
Beginner · Course · 1 - 3 Months