Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Productivity, Positive Behavior Support, Cognitive flexibility, Relationship Building, Personal Development, Self-Awareness, Qualitative Research, Research, Empowerment, Psychology
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Excel Macros, Microsoft Windows, Productivity Software, Document Management, Writing and Editing, Computer Literacy, Business Writing, Technical Documentation, Web Content, Proofreading, Collaborative Software, Writing, Collaboration, Editing, Web Content Accessibility Guidelines, Report Writing, Business Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Income Statement, Balance Sheet, Ledgers (Accounting), Financial Statements, Accounting, Financial Accounting, Standard Accounting Practices, Bookkeeping, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Cash Flows
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Rapport Building, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Health Technology, Community Health, Medical Privacy
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Peer Review, Surveys, Timelines, Research, Research Methodologies, Research Design, Writing, Qualitative Research, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Presentations, Data Presentation, Sales Presentation, Visual Design, Multimedia, Interactive Data Visualization, Data Visualization, Design Reviews, Workflow Management, Graphic and Visual Design Software, Marketing Design, Visualization (Computer Graphics), Statistical Visualization, Brand Awareness, Executive Presence, Brand Marketing, Branding, Visual Impairment Education, Brand Loyalty, Brand Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Storyboarding, Adobe Express, Prompt Engineering, Responsible AI, Data Ethics, Collaborative Software, Creativity, Adobe Creative Cloud, Prompt Engineering Tools, AI Enablement, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Thinking, Visualization (Computer Graphics), Creative Design, Storytelling, Branding, Content Development and Management
Beginner · Specialization · 3 - 6 Months

Intuit
Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Accounting, Financial Accounting, Income Statement, Accounting Records, Balance Sheet, General Ledger, Accrual Accounting, Ethical Standards And Conduct, Generally Accepted Accounting Principles (GAAP), Cash Flows, Journals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
Intermediate · Course · 1 - 3 Months