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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Cognitive Vitality in a Dynamic Workplace

    Skills you'll gain: Mental Health, Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Employee Engagement, Stress Management, Communication, Resilience, Empathy, Diversity and Inclusion, Self-Awareness, Mindfulness

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Qlik Sense - Advanced

    Skills you'll gain: Spatial Analysis, Geographic Information Systems, Scripting, Geospatial Mapping, Dashboard, Data Visualization Software, Data Processing, Interactive Data Visualization, Data Manipulation, Cascading Style Sheets (CSS)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Learn GCP Cloud Native Fundamentals

    Skills you'll gain: Cloud-Native Computing, Istio, Docker (Software), Kubernetes, Containerization, Google Cloud Platform, Cloud Computing Architecture, Scalability, Microservices, Cloud Deployment, Application Deployment, Cloud Applications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Shopify eCommerce Ads Masterclass: Campaign Management

    Skills you'll gain: Performance marketing, Marketing Analytics, Pay Per Click Advertising, Analysis, Google Analytics, Promotions and Campaigns, Process Optimization, Return On Investment

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Fundamentals of Flux

    Skills you'll gain: JavaScript Frameworks, Development Environment, Web Development Tools, Javascript, Web Applications, UI Components, Software Architecture, Dataflow, Event-Driven Programming

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Machine Learning – Modern Computer Vision & Generative AI

    Skills you'll gain: Test Driven Development (TDD), Image Analysis, Computer Vision, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Deep Learning, Keras (Neural Network Library), Tensorflow, Python Programming, Data Preprocessing, Development Environment, Jupyter, NumPy

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Decoding Large Language Models

    Skills you'll gain: Large Language Modeling, LLM Application, Model Deployment, AI Enablement, Transfer Learning, Prompt Engineering, Generative AI, Model Evaluation, Deep Learning, Natural Language Processing, Recurrent Neural Networks (RNNs), Responsible AI, Scalability, Machine Learning, Performance Tuning, Systems Integration

    Advanced · Course · 3 - 6 Months

  • G

    Google Cloud

    Configuring MongoDB Atlas with BigQuery Dataflow Templates

    Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration, Data Analysis

    Intermediate · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Practical AI and prompting for marketing professionals

    Skills you'll gain: Prompt Engineering, Generative AI, Project Design, Training Programs, AI Enablement, Artificial Intelligence, Brainstorming, Marketing Analytics, Personalized Service, Content Creation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    The CISO Masterclass

    Skills you'll gain: DevSecOps, Cyber Governance, Budget Management, Leadership, Technology Roadmaps, Performance Metric, Relationship Management, Workforce Development

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Conceptos y lenguaje de las organizaciones

    Skills you'll gain: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Cognitive Vitality in a Dynamic Workplace : University of Alberta
  • Qlik Sense - Advanced: Packt
  • Learn GCP Cloud Native Fundamentals: Board Infinity
  • Shopify eCommerce Ads Masterclass: Campaign Management : Skillshare
  • Amazon Aurora Service Introduction: Edureka
  • Fundamentals of Flux: Board Infinity
  • Machine Learning – Modern Computer Vision & Generative AI: Packt
  • Decoding Large Language Models: Packt
  • Configuring MongoDB Atlas with BigQuery Dataflow Templates: Google Cloud
  • Practical AI and prompting for marketing professionals: AI Business School

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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