Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Continuous Integration, DevOps, Apache Tomcat, Kubernetes, Docker (Software), Continuous Deployment, Apache Maven, Application Deployment, Containerization, Amazon Web Services, YAML, Git (Version Control System)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Project Closure, Agile Project Management, Product Roadmaps, Project Management, Agile Software Development, Backlogs, Procurement, Stakeholder Management, Scope Management, Project Management Life Cycle, Agile Methodology, Project Controls, Project Risk Management, Project Planning, Project Schedules, Project Scoping, Project Estimation, Project Implementation, Waterfall Methodology, Project Performance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Metasploit, Exploitation techniques, Penetration Testing, Database Management, Cryptography, Data Import/Export, MySQL, Vulnerability Scanning, Encryption, Brute-force attacks, Vulnerability Assessments, Cybersecurity, Data Encryption Standard, SQL
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: NumPy, Pandas (Python Package), Image Analysis, Data Manipulation, Matplotlib, Computer Vision, Data Analysis, Interactive Data Visualization, Python Programming, Data Visualization, JSON, Dashboard, Data Visualization Software, Jupyter, Web Applications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Execution Engine, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management
Intermediate · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Competitive Analysis, AI Enablement, Case Studies, Responsible AI, Analysis, Business Ethics, Ethical Standards And Conduct, Corporate Strategy
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Customer Engagement, Marketing, Professional Networking, Content Strategy, Marketing Analytics, Target Market, Target Audience, Emerging Technologies, Peer Review
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Software Design Patterns, Software Documentation, Testability, Development Testing, Package and Software Management
Advanced · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Sharing, Customer Data Management, Data Integration, Big Data, Data Access, Business Intelligence, Google Cloud Platform, Data Visualization, Data Management, Cloud Computing
Beginner · Project · Less Than 2 Hours