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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
    New
    P

    Packt

    Mastering Salesforce Experience Cloud

    Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy

    Beginner · Course · 3 - 6 Months

  • G

    Google Cloud

    Building Realtime Pipelines in Cloud Data Fusion

    Skills you'll gain: Cloud-Based Integration, Real Time Data, Data Pipelines, Apache Spark, Data Integration, Data Transformation, Data Wrangling, Data Analysis, Data Visualization, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    Maya Culture in Yucatan

    Skills you'll gain: Ancient History, Culture, Anthropology, World History, Social Sciences, Sociology, Cultural Diversity, Timelines, Art History, Writing

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    كيفية استخدام التطبيق كونستانت كونتاكت

    Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Building and Managing User Interfaces

    Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Apple Xcode, Mobile Development, UI Components, User Interface (UI), Application Frameworks, Data Validation, Data Structures, Data Modeling, Animations

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    QoS for Newer Network Technologies

    Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Virtual Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Spring, JPA, Testing, and Legacy Microservices

    Skills you'll gain: JUnit, Spring Framework, Spring Boot, Java, Apache Maven, Hibernate (Java), Unit Testing, Gradle, Microservices, Object-Relational Mapping, Software Testing, Testability, Restful API

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    ASP.NET Core Fundamentals and Environment Setup

    Skills you'll gain: Model View Controller, GitHub, Version Control, .NET Framework, Git (Version Control System), ASP.NET, Application Frameworks, Software Configuration Management, Development Environment, Microsoft Visual Studio, Bootstrap (Front-End Framework), HTML and CSS

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Español

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Learn Unity Game Development - Build Six Games with Unity

    Skills you'll gain: Unity Engine, User Interface (UI), Game Design, Android (Operating System), C# (Programming Language), 3D Assets, Video Game Development, Application Deployment, Virtual Environment, Augmented and Virtual Reality (AR/VR), Software Installation, Development Environment, Animations

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Ansible From Basics to Guru: Unit 1

    Skills you'll gain: Ansible, IT Automation, Automation, Linux Servers, Infrastructure as Code (IaC), Windows Servers, Command-Line Interface, YAML, Configuration Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Wireframes in Miro: Exploring New Ideas

    Skills you'll gain: Wireframing, User Experience Design, User Interface (UI), Mockups, Information Architecture, Miro AI, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer journey courses

  • Mastering Salesforce Experience Cloud: Packt
  • Building Realtime Pipelines in Cloud Data Fusion: Google Cloud
  • Maya Culture in Yucatan: Universidades Anáhuac
  • كيفية استخدام التطبيق كونستانت كونتاكت: Coursera
  • Building and Managing User Interfaces: Packt
  • QoS for Newer Network Technologies: Cisco Learning and Certifications
  • Spring, JPA, Testing, and Legacy Microservices: Packt
  • ASP.NET Core Fundamentals and Environment Setup: Packt
  • Gemini for Data Scientists and Analysts - Español: Google Cloud
  • Learn Unity Game Development - Build Six Games with Unity: Packt

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