Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, Operating System Administration, System Configuration, General Networking, Data Storage, Data Management, Computer Networking, Data Security

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Lifelong Learning

Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, iOS Development, Core Data (Software), Mobile Development, Secure Coding, User Interface (UI), Application Deployment, Scalability, User Interface (UI) Design, UI Components, Debugging, Data Management, Model View Controller, Performance Tuning, Programming Principles, Application Programming Interface (API), Application Security, Data Storage

Skills you'll gain: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Mac OS, Application Lifecycle Management, Endpoint Security, iOS Development, Microsoft Intune (Mobile Device Management Software), Mobile Development Tools, Network Administration, Performance Testing, Security Controls, Safety and Security, Computer Security, Supervision, General Networking

Skills you'll gain: Swift Programming, Objective-C (Programming Language), iOS Development, Core Data (Software), Apple iOS, Video Game Development, Game Design, Model View Controller, JSON, User Interface (UI) Design, UI Components, Mobile Development, User Interface and User Experience (UI/UX) Design, OAuth, Responsive Web Design, Prototyping, Animation and Game Design, Apple Xcode, Human Computer Interaction, UI/UX Strategy

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Core Data (Software), Apple iOS, iOS Development, JSON, Objective-C (Programming Language), OAuth, Authentications, Mobile Development, Single Sign-On (SSO), Secure Coding, Data Store, Cryptographic Protocols, Application Security, Cryptography