
Skills you'll gain: Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Constructive Feedback, Professional Networking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI, Sales, Sales Enablement, Productivity, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Automation, Ideation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Computing Platforms, Multi-Factor Authentication, Authentications, Information Systems Security, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Servers, Cloud Computing, Network Administration, Encryption, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Interactive Learning, Pedagogy, Lesson Planning, Mathematics Education, Education Software and Technology, Simulations, Arithmetic, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Arithmetic, Algorithms, Theoretical Computer Science, Computational Thinking, Algebra, Python Programming
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks