• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management Crm Software

Results for "customer relationship management (crm) software"


  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Sprint Planning, Requirements Analysis, User Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Foundations of Embedded Software Design

    Skills you'll gain: Embedded Software, Embedded Systems, Pseudocode, Hardware Architecture, Computer Architecture, Software Design, Systems Design, Software Design Patterns, Systems Integration, Programming Principles, Event-Driven Programming, Program Development, Real Time Data, Peripheral Devices

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Fundamentals of Secure Software

    Skills you'll gain: Open Web Application Security Project (OWASP), Application Security, Secure Coding, Threat Management, DevSecOps, Threat Modeling, Encryption, Risk Management Framework, Cloud Security, Security Testing, Authentications, Cloud API, Vulnerability Management, CI/CD, Code Review, Authorization (Computing), Configuration Management

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Engineering: Secure Software Specifications

    Skills you'll gain: Requirements Elicitation, Software Design Documents, Requirements Analysis, Security Requirements Analysis, Mockups, Interviewing Skills, User Requirements Documents, Data Flow Diagrams (DFDs), Storyboarding, Requirements Management, Functional Requirement, Goal Setting, Software Development Methodologies, Software Documentation, Diagram Design, Agile Methodology, Business Requirements, Unified Modeling Language, Risk Management Framework, System Requirements

    4.5
    Rating, 4.5 out of 5 stars
    ·
    854 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Embedded Software and Hardware Architecture

    Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Data Structures, System Programming, Microarchitecture, C (Programming Language), Hardware Architecture, Computer Architecture, Software Design, System Configuration, Development Environment, Peripheral Devices

    4.5
    Rating, 4.5 out of 5 stars
    ·
    527 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Introdução ao Teste de Software

    Skills you'll gain: Software Testing, Test Planning, Test Case, Acceptance Testing, Functional Testing, Software Quality Assurance, Quality Assurance, Usability Testing, White-Box Testing, Integration Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    541 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Codio

    SQL for Software Developers

    Skills you'll gain: PostgreSQL, Database Administration, Relational Databases, Database Design, Database Management, Database Architecture and Administration, SQL, Stored Procedure, Databases, Transaction Processing, Data Manipulation, Query Languages

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Team Software Engineering with AI

    Skills you'll gain: Software Documentation, LLM Application, Collaborative Software, Software Testing, Large Language Modeling, Dependency Analysis, Security Testing, Debugging, Software Engineering, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    158 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    The Hong Kong University of Science and Technology

    Software Engineering: Implementation and Testing

    Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, System Testing, Integration Testing, User Acceptance Testing (UAT), Unit Testing, Secure Coding, Test Case, Requirements Analysis, Waterfall Methodology, Agile Methodology, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    128 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Full Stack Software Developer Assessment

    Skills you'll gain: JavaScript Frameworks, Cloud-Native Computing, Cloud Computing, Cloud Infrastructure, Cloud Services, Microservices, Full-Stack Web Development, GitHub, Back-End Web Development, Cloud Development, Git (Version Control System), Web Applications, Node.JS, Software Development, DevOps, Software Architecture, CI/CD, Serverless Computing, Web Development, Cloud Applications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    288 reviews

    Intermediate · Course · 1 - 4 Weeks

1…313233…834

In summary, here are 10 of our most popular customer relationship management (crm) software courses

  • Reviews & Metrics for Software Improvements: University of Alberta
  • Google Cloud Customer Care Fundamentals: Google Cloud
  • Generative AI for Customer Service Automation : Edureka
  • Foundations of Embedded Software Design: Coursera
  • Fundamentals of Secure Software: Packt
  • Requirements Engineering: Secure Software Specifications: University of Colorado System
  • Embedded Software and Hardware Architecture: University of Colorado Boulder
  • Introdução ao Teste de Software: Universidade de São Paulo
  • SQL for Software Developers: Codio
  • Team Software Engineering with AI: DeepLearning.AI

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok