
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Analysis, Customer Retention, Customer Success Management, Sales Management, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (291) · Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Supply Chain Systems, Customer Relationship Management, Enterprise Resource Planning, Supply Chain, Supply Chain Management, Customer Relationship Management (CRM) Software, Supply Chain Planning, Information Systems, Systems Integration, Business Operations, Logistics Management, Inventory Management, Workflow Management, Customer Engagement, Vendor Management, Business Process Management, Data Management, Procurement, Resource Planning, Process Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Customer Insights, AI Integrations, Microsoft Copilot, Debugging, Data Ethics, Trend Analysis, Information Privacy, Data Quality
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Dashboard, Data Management, Customer Service, Marketing, Sales Operations
★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Relationship Management, Data Quality, Data Maintenance, Customer Data Management, Marketing Automation, Data Integrity, Workflow Management, Auditing, Records Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Analysis, Customer Data Management, Personalized Service, Personalized Campaigns, LLM Application, AI Enablement, Customer experience improvement, Customer Insights, Customer Engagement, Predictive Modeling, Fraud detection, Data Integration, User Feedback, Network Model, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Customer Data Management, User Accounts, Marketing
★ 4 (6) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Role-Based Access Control (RBAC), System Configuration, Authorization (Computing), Data Security, Security Controls, Administrative Support, Administration, Security Management, Identity and Access Management, Customer Relationship Management (CRM) Software, Data Access, Data Management, Customer Data Management, System Support, Information Management, Data Capture, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy
★ 4.5 (59) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Salesforce, User Accounts, Customer Relationship Management, Customer Relationship Management (CRM) Software, Collaborative Software, Administration, End User Training and Support, UI Components, Usability, Administrative Support, System Configuration, User Interface (UI) Design, User Interface (UI), Collaboration, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, System Support, Business Administration, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Proposal Development, Business Writing, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Loyalty Programs, Customer Analysis, Personalized Service, Gap Analysis
Advanced · Course · 1 - 4 Weeks
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