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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
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    Logical Operations

    Microsoft Excel for Office 365 (Desktop or Online): Part 3

    Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)

    Advanced · Course · 1 - 3 Months

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    C

    Coursera

    Agentic AI Protocols (MCP, A2A, ACP)

    Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Agentic systems, Collaborative Software, System Design and Implementation, Interoperability, Coordination, Communication Systems, Network Protocols, Workflow Management, Case Studies, Scalability

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    A

    AI CERTs

    AI+ Policy Maker

    Skills you'll gain: Policy Development, Cyber Governance, Governance, Policty Analysis, Research, and Development, Data Governance, Public Policies, Regulation and Legal Compliance, Policy Analysis, Artificial Intelligence, Governance Risk Management and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Business Ethics, Economics, Policy, and Social Studies, Social Impact, Generative AI Agents, Generative AI, Business Economics

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Interaction Design

    Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Ideation, User Research, Graphic and Visual Design, User Interface (UI) Design, Experimentation, Prototyping, Usability Testing, Human Centered Design, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding

    4.5
    Rating, 4.5 out of 5 stars
    ·
    4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    U

    University of Virginia

    Financial Accounting Fundamentals

    Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Accounting, Annual Reports, General Accounting, Accrual Accounting, Income Statement, Financial Analysis, Generally Accepted Accounting Principles (GAAP), Bookkeeping, Accounting Records, Ledgers (Accounting), Cash Flows, Revenue Recognition

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Visualize Retention: Heatmaps & Clarity Unlocked

    Skills you'll gain: Data Storytelling, Heat Maps, Data Presentation, Statistical Visualization, Web Content Accessibility Guidelines, Customer Retention, Plot (Graphics), Timelines, Data Visualization Software, Tableau Software, Stakeholder Communications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    M

    Michigan State University

    Write Your First Novel

    Skills you'll gain: Peer Review, Storytelling, Editing, Proofreading

    4.3
    Rating, 4.3 out of 5 stars
    ·
    373 reviews

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Deferred Tax: Analyze, Apply & Evaluate Concepts

    Skills you'll gain: Accounting, Reconciliation, Tax Compliance, Specialized Accounting, Income Tax, Income Statement, Technical Accounting, Corporate Tax, Balance Sheet

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Microsoft

    Microsoft Power BI Developer and Architect

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Interactive Data Visualization, Data Modeling, Azure Synapse Analytics, Microsoft Azure, Business Reporting, Database Design, Data Lakes, Business Intelligence, Enterprise Architecture, Enterprise Security, Data Governance, Data Management, Performance Analysis, Solution Architecture, Governance, Analytics, Automation, Regulation and Legal Compliance

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: New
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    Coursera

    PCB/CAD Design – DFM & DFT Considerations

    Skills you'll gain: Hardware Design, Electronics Engineering, Design Reviews, Computer-Aided Design, Electronic Components, Technical Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Project Management

    Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intuit

    Tracking assets and sales

    Skills you'll gain: Inventory Accounting, Inventory Control, Fixed Asset, Depreciation, Property Accounting, Lease Contracts, Asset Management, Bookkeeping, Accounting, Financial Statements, Balance Sheet, Income Statement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    1.3K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Microsoft Excel for Office 365 (Desktop or Online): Part 3: Logical Operations
  • Agentic AI Protocols (MCP, A2A, ACP): Coursera
  • AI+ Policy Maker: AI CERTs
  • Interaction Design: University of California San Diego
  • Financial Accounting Fundamentals: University of Virginia
  • Visualize Retention: Heatmaps & Clarity Unlocked: Coursera
  • Write Your First Novel: Michigan State University
  • Master Deferred Tax: Analyze, Apply & Evaluate Concepts: EDUCBA
  • Microsoft Power BI Developer and Architect: Microsoft
  • PCB/CAD Design – DFM & DFT Considerations: Coursera

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