Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Cybersecurity, Manufacturing Operations, Supply Chain Management, Data Sharing, Manufacturing Processes
Beginner · Specialization · 3 - 6 Months

ISAE-SUPAERO
Skills you'll gain: Safety Culture, Engineering Design Process, Product Development, Systems Design
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Rapport Building, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Health Technology, Community Health, Medical Privacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Marketing Analytics, Bayesian Statistics, Data Visualization, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, Target Audience, Marketing Strategies, Data Cleansing, Pandas (Python Package), Data Modeling, Data Analysis, Data Visualization Software, A/B Testing, Data Collection, Marketing, Interviewing Skills
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Graphics, 3D Modeling, 3D Assets, Visualization (Computer Graphics), Image Quality, Performance Tuning, Design, Aesthetics
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Grafana, Visualization (Computer Graphics), Real Time Data, Computer Vision
Intermediate · Course · 1 - 3 Months

Serviço Nacional de Aprendizagem Industrial - Departamento Nacional
Skills you'll gain: Google Workspace, Productivity Software, Collaborative Software, Google Docs, Microsoft Teams, Digital Communications, Digital Transformation, Google Sheets, Virtual Teams, Technology Solutions, Computer Literacy, Digital Content, Telecommuting, Events and Conferences, Remote Access Systems, Communication, Data Security, Cloud Storage, Videography
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Unit Testing, Development Testing, Scripting, Unix Shell, Software Testing, Linux Commands, Test Driven Development (TDD), Unix Commands, Scripting Languages, Development Environment, Operating Systems, Command-Line Interface, File Management, OS Process Management, Automation, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, C++ (Programming Language), Video Game Development, Image Quality, Applied Mathematics, Algebra
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Technical Communication, Debugging, Data Access, Cloud Storage, Security Controls, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks