Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Microsoft 365, Data Visualization, Business Process Automation, Workflow Management, No-Code Development, Business Process, Data Analysis, Data Integration, Data Analysis Software, Application Design, Customer Engagement

Skills you'll gain: Natural Language Processing, Internet Of Things, Telecommunications, Data Pipelines, Network Troubleshooting, Automation, Artificial Intelligence and Machine Learning (AI/ML), Network Performance Management, Emerging Technologies, Wireless Networks, Generative AI Agents, Digital Communications, Generative AI, Artificial Intelligence, Network Architecture, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation

Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Web Content Accessibility Guidelines

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Business Process Automation, Compliance Management, Sales Process, Customer Service, Information Privacy, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking

Skills you'll gain: Business Process Modeling, Systems Analysis, Generative AI, Stakeholder Communications, Process Flow Diagrams, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Technical Consulting, Software Architecture, Systems Thinking, Project Documentation

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, User Interface and User Experience (UI/UX) Design, System Design and Implementation, Cybersecurity, Security Engineering, IT Security Architecture, Cyber Security Strategy, Design Strategies, Software Architecture, Real-Time Operating Systems, Hardware Architecture, CI/CD, Functional Testing, Open Source Technology

Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Digital Communications, Dataflow, Capacity Management

Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, File Management, Excel Formulas, Email Security, Data Visualization, Productivity Software, Collaborative Software, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Data Analysis Expressions (DAX), Version Control

Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Cloud Management, Virtual Private Networks (VPN), General Networking, Identity and Access Management, Role-Based Access Control (RBAC), Containerization

Skills you'll gain: Encryption, Secure Coding, File Management, Cryptography, Python Programming, Programming Principles, Debugging, Scripting, Data Structures