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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • C

    Coursera

    Cloud computing en AWS: Ejecuta un sitio web en EC2

    Skills you'll gain: Amazon Web Services, Load Balancing, Application Deployment, Scalability, Amazon Elastic Compute Cloud, Cloud Computing, Linux Servers, Cloud Infrastructure, Cloud Applications, Network Architecture, Network Infrastructure, Web Applications

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing Incident Response, IAM, and AWS Service Security

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Management, Incident Response, Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, Multi-Factor Authentication, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Comprehensive Guide to Agile Scrum Foundations

    Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Product Management For UX People

    Skills you'll gain: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    إدارة المبيعات السلسة الخالية من الاحتكاك

    Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to vSphere and Virtualization Fundamentals

    Skills you'll gain: Cloud Infrastructure, Virtualization, Software-Defined Data Center (SDDC), VMware ESX Servers, Virtual Machines, Virtualization and Virtual Machines, vCenter Server, Cloud Computing, Containerization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Innovating with Google Cloud Artificial Intelligence - Português Brasileiro

    Skills you'll gain: Google Cloud Platform, AI Enablement, Responsible AI, Artificial Intelligence, Data Quality, Analytics, Business Intelligence, Business Transformation, Machine Learning, Natural Language Processing, Computer Vision

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Strategic SEO Mastery: Tools, Strategy & Case Studies

    Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Case Studies, Marketing, Web Analytics and SEO, Marketing Strategies, Process Improvement and Optimization, Digital Advertising, Digital Marketing, Target Audience, Marketing Effectiveness, Competitive Analysis, Keyword Research, Market Opportunities, Business Strategy, Content Strategy, Strategic Thinking, Advertising, Brand Strategy, Market Analysis

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    نشر تطبيق ويب باستخدام Docker و Kubernetes

    Skills you'll gain: Containerization, Docker (Software), Kubernetes, Application Deployment, Cloud-Native Computing, CI/CD, DevOps, YAML, Postman API Platform, MongoDB, Scalability, PostgreSQL, Flask (Web Framework), Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Workflows with TFS: Track, Control & QA Projects

    Skills you'll gain: Azure DevOps, Test Planning, CI/CD, Continuous Deployment, Continuous Integration, Test Case, Backlogs, Version Control, Microsoft Visual Studio, Agile Project Management, Agile Methodology, Application Lifecycle Management, Release Management, Scrum (Software Development), User Story, Sprint Planning, Kanban Principles, Issue Tracking

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Kubernetes Mastery: Build, Deploy & Troubleshoot Apps

    Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Prometheus (Software), Cloud-Native Computing, Docker (Software), Data Persistence, Amazon Web Services, DevOps, Scenario Testing, Cloud Computing, Role-Based Access Control (RBAC), Cloud Infrastructure, YAML, Network Troubleshooting, Ubuntu, System Monitoring, Cloud Computing Architecture, Virtual Networking

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    U

    Universitat Politècnica de València

    Introducción a la ciberseguridad para usuarios

    Skills you'll gain: Encryption, Malware Protection, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security Awareness Training, Cybersecurity, Cyber Attacks, Identity and Access Management, Security Awareness, Security Controls, Data Security, Personally Identifiable Information, User Accounts, Information Systems Security, Human Factors (Security), Email Security, Cyber Risk, Information Privacy

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service

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1…345346347…384

In summary, here are 10 of our most popular customer service courses

  • Cloud computing en AWS: Ejecuta un sitio web en EC2: Coursera
  • Managing Incident Response, IAM, and AWS Service Security: Packt
  • Comprehensive Guide to Agile Scrum Foundations: Packt
  • Product Management For UX People: Packt
  • إدارة المبيعات السلسة الخالية من الاحتكاك: HubSpot Academy
  • Introduction to vSphere and Virtualization Fundamentals: Packt
  • Innovating with Google Cloud Artificial Intelligence - Português Brasileiro: Google Cloud
  • Strategic SEO Mastery: Tools, Strategy & Case Studies: EDUCBA
  • نشر تطبيق ويب باستخدام Docker و Kubernetes: Coursera
  • Agile Workflows with TFS: Track, Control & QA Projects: EDUCBA

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Social Media Marketing (9)
Brand Management (7)

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