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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    U

    University of Illinois Urbana-Champaign

    Concepts et langage organisationnels

    Skills you'll gain: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour

    Beginner · Course · 1 - 3 Months

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    P

    Pearson

    Strategic Software Testing

    Skills you'll gain: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Pinterest pour les débutants

    Skills you'll gain: Pinterest, Content Creation, Marketing Materials, Business Intelligence, Social Media, Brand Awareness, User Accounts, Account Management, Graphic Design, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

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    U

    University of Illinois Urbana-Champaign

    الأخلاقيات والثقافة ووجهات النظر العالمية

    Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Cultural Diversity, Global Marketing, Corporate Sustainability, Culture, Cultural Sensitivity, Branding, Intercultural Competence, Stakeholder Management, Stakeholder Analysis, Brand Management, Decision Making, Consumer Behaviour

    Beginner · Course · 1 - 3 Months

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    C

    Coursera

    From Raw to Ready: Data Preparation in Python

    Skills you'll gain: Data Integration, Data Import/Export, NumPy, Data Manipulation, Data Preprocessing, Pandas (Python Package), Data Pipelines, Data Transformation, Extract, Transform, Load, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Einführung in Facebook Audience Insights

    Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    AWS Certified SysOps Administrator - Associate

    Skills you'll gain: Cloud Infrastructure, Virtual Networking, Cloud Security, Operational Databases, Performance Tuning, Routing Protocols

    Intermediate · Course · 1 - 3 Months

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    L

    LearnQuest

    Data Science Foundations with No-Code Tools

    Skills you'll gain: Exploratory Data Analysis, Data Storytelling, Dashboard, Data Presentation, Data Analysis, Data Literacy, No-Code Development, Data Science, Predictive Modeling, Data Ethics, Data Capture, Data Modeling, Data Processing, Data Transformation, Data Integrity, Data Cleansing, Applied Machine Learning, Data Governance, Data Collection, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    B

    Board Infinity

    Master Performance Optimization and Utilities in Teradata

    Skills you'll gain: Teradata SQL, Stored Procedure, Performance Tuning, Database Management, Extract, Transform, Load, Solution Design, Data Import/Export, Database Design, System Implementation, Data Manipulation, Data Processing, Emerging Technologies

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introduction to Migration Center Servers Assessments

    Skills you'll gain: Data Import/Export, Financial Analysis, Management Reporting, Cloud Technologies, IT Automation, Data Migration, Google Cloud Platform, Cloud Management, Cloud Infrastructure, Performance Reporting

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Cómo Guardar Diseños de Canva en Mailchimp

    Skills you'll gain: Email Marketing, Campaign Management, Personalized Service, Marketing Materials, Content Creation, Branding

    Beginner · Guided Project · Less Than 2 Hours

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    P

    Packt

    Confident RPA UiPath Developer - Build 8 Projects

    Skills you'll gain: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer service courses

  • Concepts et langage organisationnels : University of Illinois Urbana-Champaign
  • Strategic Software Testing: Pearson
  • Pinterest pour les débutants: Coursera
  • الأخلاقيات والثقافة ووجهات النظر العالمية: University of Illinois Urbana-Champaign
  • From Raw to Ready: Data Preparation in Python: Coursera
  • Einführung in Facebook Audience Insights: Coursera
  • AWS Certified SysOps Administrator - Associate: Packt
  • Data Science Foundations with No-Code Tools: LearnQuest
  • Master Performance Optimization and Utilities in Teradata: Board Infinity
  • Introduction to Migration Center Servers Assessments: Google Cloud

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