
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, Database Design, MySQL, Relational Databases, Database Management, Databases, Database Management Systems, SQL, Data Modeling, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hugging Face, Model Evaluation, LLM Application, Large Language Modeling, Model Deployment, Computer Programming, Generative Model Architectures
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Logical Reasoning, Computational Logic, Computational Thinking, Algorithms, Theoretical Computer Science, Artificial Intelligence, Cryptography, Graph Theory
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, HTML and CSS, JavaScript Frameworks, Javascript, Hypertext Markup Language (HTML), Front-End Web Development, Scalability, Web Applications, Cascading Style Sheets (CSS), Web Development, Software Design Patterns, Software Design, UI Components
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft PowerPoint, Presentations, Productivity Software, Microsoft 365, Sales Presentations, Prompt Engineering, Microsoft Word, Generative AI, Artificial Intelligence, Content Creation
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Network Analysis, Social Network Analysis, Marketing Analytics, Unstructured Data, Semantic Web, Statistical Methods, Text Mining, Data Structures, JSON, Natural Language Processing, Data Visualization Software, Python Programming
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Business Intelligence, Data Presentation, Business Analysis, Data Analysis, Query Languages, Databases
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Programming Principles, Application Development
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Logistic Regression, Predictive Modeling, SAS (Software), Statistical Modeling, Regression Analysis, Model Evaluation, Statistical Analysis, Data Analysis, Model Deployment, Data Preprocessing, Statistical Methods, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Data Visualization, Graph Theory, Relational Databases, Data Visualization Software, Data Storytelling, Data Analysis, Social Sciences, Statistical Analysis, Machine Learning, R Programming, Analytical Skills, Sociology, Natural Language Processing, Data Manipulation, Text Mining, Analytics, Social Impact, Statistical Modeling
Intermediate · Specialization · 3 - 6 Months