Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Cloud Deployment, Virtualization, Cloud Computing Architecture, Cloud Computing, Public Cloud, Network Protocols, TCP/IP, Amazon Web Services, File Transfer Protocol (FTP), General Networking, Virtual Machines, Infrastructure As A Service (IaaS), Software As A Service, Platform As A Service (PaaS), Servers, Private Cloud, Hybrid Cloud Computing

Skills you'll gain: Code Review, Process Driven Development, Software Development Tools, AI Workflows, Program Development

Skills you'll gain: Internet Of Things, Wireless Networks, Network Protocols, Infrastructure Security, Emerging Technologies, Data Science, Embedded Systems, General Networking, Big Data, Amazon Web Services, Cloud Platforms, Computer Hardware

Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)

Skills you'll gain: Pandas (Python Package), Bash (Scripting Language), Version Control, Jupyter, Linux Commands, Git (Version Control System), Shell Script, Linux, Web Scraping, Linux Administration, Data Manipulation, MySQL, Microservices, AWS SageMaker, SQL, JSON, Cloud Engineering, Python Programming, Big Data, Data Science

Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation

Skills you'll gain: Generative AI, Model Evaluation, Supervised Learning, Generative Model Architectures, AWS SageMaker, Recurrent Neural Networks (RNNs), Unsupervised Learning, Data Preprocessing, Large Language Modeling, Time Series Analysis and Forecasting, LLM Application, Applied Machine Learning, Deep Learning, A/B Testing, Transfer Learning, Python Programming, Machine Learning, Data Analysis, AWS CloudFormation, AI Personalization

Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, Application Deployment, DevOps, LLM Application, Hugging Face, Large Language Modeling, Test Case, Restful API, Serverless Computing, Generative AI, Amazon Web Services, Command-Line Interface, Natural Language Processing, Computer Programming, Cloud Computing

Skills you'll gain: Apache Spark, Augmented Reality, Cloud Computing Architecture, Big Data, Wireless Networks, SPSS, Augmented and Virtual Reality (AR/VR), Cloud Computing, Cloud Services, Internet Of Things, Analytics, Real Time Data, Apache Hadoop, Telecommunications, Multimedia, Emerging Technologies, Apple iOS, Market Analysis, Display Devices, Product Planning

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design