Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Business Ethics, Industrial and Organizational Psychology, Conflict Management, Organizational Leadership, Organizational Structure, Organizational Effectiveness, Social Sciences, Psychology, Innovation, Culture, Diversity and Inclusion
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Accountability, Decision Making, Conflict Management, Business Ethics, Risk Management, Strategic Leadership, Culture Transformation, Engineering Management, Organizational Leadership, Empathy, Organizational Strategy, Leadership, Professional Development, Employee Engagement, Diversity and Inclusion
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Smart Goals, Emotional Intelligence, Positivity, Personal Development, Empathy, Social Skills, Self-Awareness, Professional Development, Resilience, Conflict Management, Team Building, Stress Management, Team Motivation, Psychology, Leadership, Team Management, Team Leadership, Decision Making
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Maternal Health, Epidemiology, Public Health, Crisis Intervention, Infectious Diseases, Surveys, Community Health, Sanitation, Emergency Response, Mental Health, Infant Care, Ethical Standards And Conduct, Nutrition Education
Beginner · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Meeting Facilitation, Active Listening, Teamwork, Discussion Facilitation, Team Building, Team Management, Conflict Management, Constructive Feedback, Collaboration, Productivity, Expectation Management, Communication
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Arbitration, Interpersonal Communications, Mediation, Decision Making, Planning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Project Documentation, Team Leadership, Project Coordination, Organizational Leadership, Management Reporting, Communication
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Performance Appraisal, Talent Recruitment, Talent Acquisition, Workforce Development, Recruitment, Recruitment Strategies, Training Programs, Negotiation, Performance Management, Resilience, Employee Onboarding, Human Resources Management and Planning, Human Resources, Organizational Leadership, Leadership and Management, Business Ethics, Industrial and Organizational Psychology, Team Leadership, Leadership, Conflict Management
Beginner · Specialization · 3 - 6 Months

National Academy of Sports Medicine
Skills you'll gain: Exercise Science, Coaching, Health And Wellness Coaching, Kinesiology, Injury Prevention, Physiology, Adaptability, Human Musculoskeletal System, Goal Setting, Communication, Anatomy
Beginner · Course · 1 - 3 Months