Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Structural Engineering, Structural Analysis, Civil and Architectural Engineering, Construction, Architectural Engineering, Building Design, Civil Engineering, Engineering Analysis, Engineering Calculations, Mechanics
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Leadership, Courage, Growth Mindedness, Business Leadership, Team Leadership, Office Management, Collaboration, Professional Development, Visionary, Personal Development, Accountability, Positivity, Resilience
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Digital Forensics, Information Systems Security, Cybersecurity, Cloud Security, Security Controls, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Adobe Illustrator, Color Theory, Creative Design, Graphic and Visual Design, Design Software, Data Import/Export, Typography, Logo Design, Graphic Design, Graphic and Visual Design Software, Graphical Tools, Adobe Creative Cloud, Design Elements And Principles, Layout Design, Scalability
Beginner · Specialization · 1 - 3 Months
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Process Design, Workflow Management, Process Analysis, Process Development, Business Process, Process Validation, Release Management, Consolidation, Data Import/Export, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Security Awareness, Healthcare Ethics, Responsible AI, Ethical Standards And Conduct, Computer Security Awareness Training, Cybersecurity, Diversity Awareness, Generative AI, Artificial Intelligence, Information Technology, Information Privacy, Diversity Equity and Inclusion Initiatives, Social Impact, Media and Communications, Automation, Robotics, Cultural Diversity, Personally Identifiable Information, Emerging Technologies
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Novartis
Skills you'll gain: Pre-Clinical Development, Drug Development, Pharmaceuticals, Pharmacology, Clinical Research, Clinical Trials, Pharmacotherapy, Chemistry, Manufacturing and Production
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Authentications, Application Deployment, Operating System Administration, Azure Active Directory, Windows PowerShell, Group Policy, Enterprise Application Management, Identity and Access Management, Cloud Applications, Enterprise Security, Mobile Security, System Configuration, Security Management, Microsoft Azure, User Provisioning, Android (Operating System), Patch Management
Intermediate · Specialization · 1 - 3 Months
University of Michigan
Skills you'll gain: Community Health, Public Health, Health Disparities, Health Promotion, Health Assessment, Social Determinants Of Health, Epidemiology, Health Policy, Health Systems, Data Collection, Preventative Care
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Data Ethics, Responsible AI, Education Software and Technology, ChatGPT, Artificial Intelligence, Digital pedagogy, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Visualization, Data Visualization Software, Dashboard, Data Modeling, Data Access, Business Analytics, UI/UX Strategy, Data Analysis, Data Governance, Performance Tuning, Cloud Services, Self Service Technologies, Version Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tensorflow, Google Cloud Platform, Scripting, Artificial Neural Networks, Machine Learning, Supervised Learning, Deep Learning, Cloud Computing, Development Environment
Beginner · Project · Less Than 2 Hours