• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Optimization
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience optimization"

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Modern Issues in Food & Agriculture

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Food and Beverage, Consumer Behaviour, Environmental Issue, Environment and Resource Management, Corporate Sustainability, Economics, Packaging and Labeling, Public Policies, Emerging Technologies, Policy Analysis, Business Technologies, Technology Strategies

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to JavaScript Arrays

      Skills you'll gain: Web Development Tools, Data Structures, Javascript, Scripting, Scripting Languages, Programming Principles

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      I

      Indian Institute for Human Settlements

      Reimagining Education for Equity

      Skills you'll gain: Social Justice, Child Development, Community Development, Working With Children, Education and Training, Higher Education, Pedagogy, Cultural Diversity, Teaching, Social Studies, Curriculum Development, Policy Analysis, Diversity Equity and Inclusion Initiatives, Critical Thinking

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      NIIT

      Capstone Project

      Skills you'll gain: React.js, Front-End Web Development, Systems Development Life Cycle, Application Development, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Software Design Documents, Unit Testing, Data Validation, Javascript

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      React - Working with Higher Order Components

      Skills you'll gain: React.js, JavaScript Frameworks, Javascript and jQuery, Javascript, TypeScript, Software Design Patterns, Web Development, Application Development, Mobile Development

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Advanced · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Web Development in Flask: Build Your First Website

      Skills you'll gain: Flask (Web Framework), User Accounts, Web Development, Web Applications, HTML and CSS, Authentications, Cascading Style Sheets (CSS), Database Development, Database Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      CBAP Certification Business Analysis Training

      Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Systems Analysis, Business Strategy, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Docker - Data Persistence and Orchestration

      Skills you'll gain: Docker (Software), Web Applications, Containerization, Development Environment, Devops Tools, CI/CD, YAML, Service Management, Network Planning And Design, Data Storage, Data Management, Command-Line Interface, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      디지털 제품 경영: 현대적 기본 원칙

      Skills you'll gain: Stakeholder Communications, Customer Insights, Product Management, Growth Strategies, Product Improvement, New Product Development, Product Roadmaps, Innovation, Agile Methodology, Digital Transformation, Customer Engagement, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Patient Care Coordinators and Case Management

      Skills you'll gain: Generative AI Agents, ChatGPT, Generative AI, Patient Coordination, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, Health Care Administration, Prompt Engineering, Health Information Management and Medical Records, Change Control, Business Process Automation, Software As A Service, Decision Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Automated Reasoning with GPT Assistant API: ReAct Agents

      Skills you'll gain: OpenAI, Generative AI Agents, ChatGPT, Cost Benefit Analysis, Business Process Automation, Large Language Modeling, Generative AI, Application Programming Interface (API), Development Environment, Business Logic, Prompt Engineering, Scalability, Artificial Intelligence, Business Analysis, Business Solutions, Personalized Service, TypeScript, Node.JS, Application Security

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Self Service Technologies, Session Initiation Protocols, Test Tools, Cloud-Based Integration, Development Testing, Natural Language Processing

      Beginner · Project · Less Than 2 Hours

    1…398399400…480

    In summary, here are 10 of our most popular customer experience optimization courses

    • Modern Issues in Food & Agriculture: University of Illinois Urbana-Champaign
    • Introduction to JavaScript Arrays: Coursera Project Network
    • Reimagining Education for Equity: Indian Institute for Human Settlements
    • Capstone Project: NIIT
    • React - Working with Higher Order Components: Coursera Project Network
    • Web Development in Flask: Build Your First Website: Coursera Project Network
    • CBAP Certification Business Analysis Training: Simplilearn
    • Advanced Docker - Data Persistence and Orchestration: Packt
    • 디지털 제품 경영: 현대적 기본 원칙: University of Virginia
    • GenAI for Patient Care Coordinators and Case Management: Coursera Instructor Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok