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  • Hospitality And Guest Experience Management

Results for "hospitality and guest experience management"


  • Status: Free Trial
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    E

    ESSEC Business School

    The fundamentals of hotel distribution

    Skills you'll gain: Hospitality Management, Hospitality, Marketing Channel, Business Modeling, Revenue Management, Direct Marketing, Booking (Sales), E-Commerce, Online Advertising, Web Analytics, Marketing Strategies, Web Design and Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
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    D

    Dubai College of Tourism

    Building High-Performance Teams in Hospitality

    Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    D

    Dubai College of Tourism

    Hospitality Pricing Strategies and Distribution Channels

    Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Revenue Forecasting, Price Negotiation, Marketing Channel, Hospitality, Customer Retention, Cost Management, Hotel Operations, Data-Driven Decision-Making, Return On Investment, Data Analysis

    Beginner · Course · 1 - 4 Weeks

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    C

    Coursera

    Starting & Managing a Sustainable Hotel or Tourism Business

    Skills you'll gain: Sustainable Business, Hotel Operations, Hospitality Management, Business Planning, Corporate Sustainability, Sustainability Standards, Waste Minimization, Community Development, Environmental Resource Management, Market Trend, Market Analysis, Cost Benefit Analysis, Strategic Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Colorado Boulder

    International Marketing and Management

    Skills you'll gain: Global Marketing, Culture, Cultural Diversity, Management Training And Development, Intercultural Competence, B2B Sales, Target Market, Market Opportunities, Business Marketing, Human Resources, Human Resources Management and Planning, Organizational Strategy, Marketing Strategies, Organizational Structure, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    120 reviews

    Beginner · Course · 1 - 3 Months

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    U

    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
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    E

    ESCP Business School

    Intercultural Management

    Skills you'll gain: Intercultural Competence, Team Management, Global Marketing, Cultural Sensitivity, Cultural Diversity, Organizational Leadership, People Management, Business Communication, Leadership and Management, Negotiation, Leadership, Human Resources Management and Planning, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    456 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    D

    Dubai College of Tourism

    Menu Design for Dubai Hospitality

    Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Minnesota

    Managing Employee Performance

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, People Management, Staff Management, Employee Engagement, Goal Setting, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

    4.6
    Rating, 4.6 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Voice of the Customer (VoC): Enhancing Experiences

    Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

    4.8
    Rating, 4.8 out of 5 stars
    ·
    138 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Kaizen Methodology, Operational Excellence, Continuous Improvement Process, Process Improvement, Six Sigma Methodology

    4.3
    Rating, 4.3 out of 5 stars
    ·
    344 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular hospitality and guest experience management courses

  • The fundamentals of hotel distribution: ESSEC Business School
  • Building High-Performance Teams in Hospitality : Dubai College of Tourism
  • Hospitality Pricing Strategies and Distribution Channels : Dubai College of Tourism
  • Starting & Managing a Sustainable Hotel or Tourism Business: Coursera
  • International Marketing and Management: University of Colorado Boulder
  • Arts and Heritage Management: Università Bocconi
  • Intercultural Management: ESCP Business School
  • Menu Design for Dubai Hospitality: Dubai College of Tourism
  • Managing Employee Performance: University of Minnesota
  • Improving Customer Retention: Coursera

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