About this Course

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Learner Career Outcomes

46%

started a new career after completing these courses

39%

got a tangible career benefit from this course

10%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
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Approx. 15 hours to complete
English

Skills you will gain

Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture

Learner Career Outcomes

46%

started a new career after completing these courses

39%

got a tangible career benefit from this course

10%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 15 hours to complete
English

Offered by

Placeholder

University of Minnesota

Syllabus - What you will learn from this course

Content RatingThumbs Up97%(5,308 ratings)Info
Week
1

Week 1

3 hours to complete

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

3 hours to complete
11 videos (Total 76 min)
11 videos
1.1.2 About Larry Bourgerie3m
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5m
1.1.4 Culture and Performance Management - A Global Perspective3m
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4m
1.2.2 Purposes and Design Elements of Effective Performance Management9m
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7m
1.3.1 Strategic Performance Management Model7m
1.3.2 Perils of Poorly Implemented Performance Management5m
1.3.3 Role of Training in Performance Management Strategy6m
1.3.4 Performance Management's Link to Strategy13m
4 practice exercises
Managing Employee Performance Overview30m
Performance Management Fundamentals30m
Strategy and Performance Management30m
Developing Performance Management Systems30m
Week
2

Week 2

4 hours to complete

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

4 hours to complete
12 videos (Total 78 min)
12 videos
2.1.2 "Calculating" Performance8m
2.1.3 The Importance of Defining Performance5m
2.2.1 Traits, Behaviors, Results - What Is Important?7m
2.2.2 Performance-Task Skills vs Transferable Skills4m
2.2.3 Characteristics of Effective Performance Objectives13m
2.2.4 Developing Performance Standards6m
2.3.1 Are There Options When I am Measuring Performance6m
2.3.2 Why Use the Comparative Methods Approach?5m
2.3.3 Why Use the Absolute Methods Approach?3m
2.3.4 Why Use the Results Methods Approach?4m
2.3.5 Combo Method: Menu vs. Buffet5m
3 practice exercises
Defining Performance30m
Measuring Performance and Developing Objectives30m
Measuring Results and Behavior30m
Week
3

Week 3

4 hours to complete

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

4 hours to complete
13 videos (Total 99 min), 2 readings, 4 quizzes
13 videos
3.1.2 Steps in Conducting an Effective Review15m
3.1.3 Components of a Review Form2m
3.1.4 Timing and Frequency of Reviews5m
3.1.5 Developing an Individual Development Plan4m
3.2.1 Components of Effective Feedback13m
3.2.2 What is Multi Rater Feedback?6m
3.2.3 Pros and Cons of Multirater Feedback8m
3.2.4 Costs of not Giving Feedback8m
3.3.1 Identifying Types of General Rating Errors7m
3.3.2 Rating Errors and Practical Impact5m
3.3.3 Training to Minimize Manager Bias In the Rating Process4m
3.3.4 Best Practices to Minimize Legal Exposure4m
2 readings
Performance Review TED Talk10m
NY Times Article on Giving Effective Feedback10m
4 practice exercises
Effective Reviews30m
Effective Feedback30m
Preventing Rater Bias30m
Tools for Effective Performance Management30m
Week
4

Week 4

4 hours to complete

CREATING A POSITIVE PERFORMANCE CULTURE

4 hours to complete
11 videos (Total 87 min)
11 videos
4.1.2 What is Culture?6m
4.1.3 Fundamentals of Civility -The 3 R's6m
4.2.1 What is a Culture of Incivility?7m
4.2.2 Impact of Culture Incivility (Individuals & Teams)8m
4.2.3 Hard and Soft Costs of Incivility on Organizations7m
4.2.4 Culture's Impact on Performance Management6m
4.3.1 Building on Your Values and Strengths8m
4.3.2 Creating and Reinforcing Performance Norms and Values9m
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11m
4.3.4."Walk the Talk": Model the Behavior Where You Are11m
4 practice exercises
Role of Culture in the Organization30m
The High Cost of Incivility30m
Creating and Maintaining a Performance Management Culture30m
Creating a Positive Performance Culture30m

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About the Human Resource Management: HR for People Managers Specialization

Human Resource Management: HR for People Managers

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