Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.
This course is part of the Human Resource Management: HR for People Managers Specialization
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Human Resource Management: HR for People Managers SpecializationUniversity of MinnesotaAbout this Course
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Course 3 of 5 in the
Approx. 15 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, Korean, German, Russian, English, Spanish
Skills you will gain
Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 3 of 5 in the
Approx. 15 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, Korean, German, Russian, English, Spanish
Offered by
University of Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Syllabus - What you will learn from this course
3 hours to complete
GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
3 hours to complete
11 videos (Total 76 min)
4 hours to complete
IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.
4 hours to complete
12 videos (Total 78 min)
4 hours to complete
TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.
4 hours to complete
13 videos (Total 99 min), 2 readings, 4 quizzes
4 hours to complete
CREATING A POSITIVE PERFORMANCE CULTURE
You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.
4 hours to complete
11 videos (Total 87 min)
Reviews
TOP REVIEWS FROM MANAGING EMPLOYEE PERFORMANCE
by MHOct 10, 2021
this course is amazing, give me a lot of knowledge i haven't know before. give me a lot of benefit. so insightful. thank you so much university of minnesota, the lecture, and especially for Coursera.
by CTMar 14, 2017
Overall, good information that is very helpful for making the transition into the HR field. I wish the lecturer didn't trip over his own words all the time - it made it hard to listen to the video's.
by BOJun 30, 2018
Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!
by JDMar 19, 2021
This course war quite fulfilling. I learned so much helpful information that will not only help with refining my own skills but helping with the overall advancement or practices at my organization.
About the Human Resource Management: HR for People Managers Specialization
Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?
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