Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Train The Trainer, Management Training And Development, Employee Training, Training and Development, Employee Coaching, Employee Performance Management, Staff Management, Performance Management, Performance Review, Accountability, Coaching, Meeting Facilitation, Key Performance Indicators (KPIs), Planning

Skills you'll gain: Calculus, Algebra, Mathematical Theory & Analysis, Graphing, Mathematics Education

Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Sales, Sales Process, Product Knowledge, Communication, Rapport Building, Customer Analysis, Customer Service, Customer Engagement, Active Listening, Needs Assessment, Empathy, Non-Verbal Communication

Skills you'll gain: Performance Review, Team Performance Management, Google Workspace, Productivity Software, Employee Performance Management, Performance Improvement, Process Development, Team Motivation, Employee Surveys, Workflow Management, Business, Business Strategy

Skills you'll gain: Risk Management, Safety and Security, Threat Management, Public Safety and National Security, Security Strategy, Case Studies, Crisis Management, Cybersecurity, International Relations, Governance, Environmental Issue, Cultural Diversity, Complex Problem Solving

Skills you'll gain: Critical Thinking, Overcoming Obstacles, Analytical Skills, Creative Thinking, Problem Solving, Learning Strategies, Cognitive flexibility, Decision Making, Open Mindset, Self-Motivation

Skills you'll gain: Cost Estimation, Cost Management, Cost Accounting, Estimation, Operating Expense, Resource Allocation, Process Mapping

Skills you'll gain: Risk Management, Financial Trading, Financial Market, Business Risk Management, Risk Mitigation, Investments, Risk Analysis

Skills you'll gain: Equities, Balance Sheet, Securities (Finance), Financial Accounting, Accounting, Investments, Financial Statements, Financial Analysis

Skills you'll gain: Facebook, Customer Engagement, Customer Insights, Marketing Analytics, Target Audience, Social Media Content, Social Media Marketing, Advertising, Social Media, Drive Engagement, Social Media Management, Social Media Campaigns, Marketing, Content Marketing, Customer Communications Management

Skills you'll gain: Canva (Software), Marketing Design, Social Media Marketing, Social Media Content, Social Media, Marketing Materials, Color Matching, Graphic Design, Design, User Accounts