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Results for "service improvement"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Supplier Quality, Risk, and Process Improvement

    Skills you'll gain: Supplier Risk Management, Supplier Management, Supplier Quality Management, Root Cause Analysis, Supplier Performance Management, Corrective and Preventive Action (CAPA), Quality Assurance, Product Quality (QA/QC), Quality Assurance and Control, Verification And Validation, Problem Management, Shipping and Receiving, Risk Analysis, Issue Tracking, Quality Control, Risk Management, Supply Chain Management, Operational Risk, Operational Analysis, Procurement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Introduction to Continuous Improvement Process

    Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Quality Assessment, Quality Monitoring, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Assurance, Quality Control, Customer experience strategy (CX), Process Improvement, Technical Standard, User Feedback, Customer Insights, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Healthcare Quality Improvement and Decision-Making

    Skills you'll gain: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Safety Assurance, Accident Prevention, Decision Making, Health Technology, Teamwork, Reliability, Risk Management, Innovation, Problem Solving

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Operations Management: Quality and Supply Chain

    Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Planning, Process Improvement and Optimization, Supply Chain Management, Process Analysis, Wholesaling, Quality Management, Lean Manufacturing, Business Technologies, Statistical Process Controls, Process Capability, Statistical Analysis, Sustainable Business, Network Planning And Design, Process Control, Program Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    263 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Digital Transformation in Hospitality

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Vendor Management, Organizational Change, Service Improvement, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Content Creation, Social Media Marketing, Digital Marketing, Operational Efficiency, Search Engine Optimization, Leadership, Content Management, Customer Engagement

    4.2
    Rating, 4.2 out of 5 stars
    ·
    44 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Houston

    Value-Based Care: Quality Improvement in Organizations

    Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Quality Improvement, Culture Transformation, Initiative and Leadership, Organizational Leadership, Health Care Administration, Visionary, Strategic Leadership, Organizational Change, Quality Management, Thought Leadership, Team Building, Teamwork, Diversity Awareness, Adaptability, Verbal Strategic Communication, Health Care, Health Education, Public Health

    4.6
    Rating, 4.6 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Evaluate and Document Patient Outcome Improvements

    Skills you'll gain: Patient Communication, Statistical Reporting, Patient-centered Care, Digital Analysis, Interpersonal Communications, Patient Evaluation, Business Reporting, Patient Advocacy, Data Presentation, Analytics, Data Collection, People Analytics, Data Storytelling, Data Literacy, Communication, Data Analysis, Communication Strategies, Data-Driven Decision-Making, Data Synthesis, Quality Improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    8D Problem Solving Specialist

    Skills you'll gain: Eight Disciplines Problem Solving (8D), Root Cause Analysis, Cross-Functional Team Leadership, Team Building, Problem Management, Cross-Functional Collaboration, Corrective and Preventive Action (CAPA), Complex Problem Solving, Customer Complaint Resolution, Solution Design, Service Improvement, Quality Improvement, Process Validation, Continuous Improvement Process, Verification And Validation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Operations Management in Healthcare- Streamlining Systems

    Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Process Optimization, Resource Allocation, Regulatory Requirements, Healthcare Industry Knowledge, Health Informatics, Continuous Improvement Process, Coordination, Systems Integration, Internal Communications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Six Sigma Tools for Improve and Control

    Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Quality Improvement, Process Improvement and Optimization, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Project Management, Quality Management, Quality Control, Cost Benefit Analysis, Statistical Inference, Document Control, Project Documentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

1…456…379

In summary, here are 10 of our most popular service improvement courses

  • Supplier Quality, Risk, and Process Improvement: Coursera
  • Introduction to Continuous Improvement Process: Board Infinity
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Healthcare Quality Improvement and Decision-Making: University of Michigan
  • Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign
  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • Digital Transformation in Hospitality: Starweaver
  • Value-Based Care: Quality Improvement in Organizations: University of Houston
  • Evaluate and Document Patient Outcome Improvements: Coursera
  • 8D Problem Solving Specialist: Packt

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