
Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Social Media Marketing, Hospitality Management, Vendor Relationship Management, Social Media, Process Mapping, Key Performance Indicators (KPIs), Digital Media Strategy, Performance Measurement, Content Creation, Digital Marketing, Operational Efficiency, Leadership, Search Engine Optimization, Customer Engagement, Content Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Safety Standards, Health Care, Health Care Administration, Problem Solving, Quality Improvement, Reliability, Continuous Quality Improvement (CQI), Proactivity, Risk Analysis, Resilience
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Lean Six Sigma, Kaizen Methodology, Quality Improvement, Regression Analysis, Statistical Process Controls, Continuous Improvement Process, Process Capability, Project Management, Quality Management, Cost Benefit Analysis, Statistical Inference, Document Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Capability, Sampling (Statistics), R (Software), Correlation Analysis, Statistical Inference, Probability Distribution, Statistical Visualization, R Programming, Statistical Process Controls, Statistical Hypothesis Testing, Data Visualization, Statistical Methods, Data Science, Statistics, Data Analysis, Statistical Analysis, Data Analysis Software, Descriptive Statistics, Quality Improvement, Process Engineering
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Management, Quality Management, Lean Manufacturing, Business Technologies, Process Capability, Statistical Analysis, Inventory Control, Sustainable Business, Network Planning And Design, Statistical Methods, Customer Demand Planning, Vendor Contracts, Process Control, Corporate Sustainability, Program Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
Beginner · Course · 1 - 3 Months