
Skills you'll gain: Supplier Risk Management, Supplier Management, Supplier Quality Management, Root Cause Analysis, Supplier Performance Management, Corrective and Preventive Action (CAPA), Quality Assurance, Product Quality (QA/QC), Quality Assurance and Control, Verification And Validation, Problem Management, Shipping and Receiving, Risk Analysis, Issue Tracking, Quality Control, Risk Management, Supply Chain Management, Operational Risk, Operational Analysis, Procurement
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Quality Assessment, Quality Monitoring, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Assurance, Quality Control, Customer experience strategy (CX), Process Improvement, Technical Standard, User Feedback, Customer Insights, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Safety Assurance, Accident Prevention, Decision Making, Health Technology, Teamwork, Reliability, Risk Management, Innovation, Problem Solving
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Planning, Process Improvement and Optimization, Supply Chain Management, Process Analysis, Wholesaling, Quality Management, Lean Manufacturing, Business Technologies, Statistical Process Controls, Process Capability, Statistical Analysis, Sustainable Business, Network Planning And Design, Process Control, Program Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Vendor Management, Organizational Change, Service Improvement, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Content Creation, Social Media Marketing, Digital Marketing, Operational Efficiency, Search Engine Optimization, Leadership, Content Management, Customer Engagement
Intermediate · Specialization · 1 - 3 Months

University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Quality Improvement, Culture Transformation, Initiative and Leadership, Organizational Leadership, Health Care Administration, Visionary, Strategic Leadership, Organizational Change, Quality Management, Thought Leadership, Team Building, Teamwork, Diversity Awareness, Adaptability, Verbal Strategic Communication, Health Care, Health Education, Public Health
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Statistical Reporting, Patient-centered Care, Digital Analysis, Interpersonal Communications, Patient Evaluation, Business Reporting, Patient Advocacy, Data Presentation, Analytics, Data Collection, People Analytics, Data Storytelling, Data Literacy, Communication, Data Analysis, Communication Strategies, Data-Driven Decision-Making, Data Synthesis, Quality Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Eight Disciplines Problem Solving (8D), Root Cause Analysis, Cross-Functional Team Leadership, Team Building, Problem Management, Cross-Functional Collaboration, Corrective and Preventive Action (CAPA), Complex Problem Solving, Customer Complaint Resolution, Solution Design, Service Improvement, Quality Improvement, Process Validation, Continuous Improvement Process, Verification And Validation
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Process Optimization, Resource Allocation, Regulatory Requirements, Healthcare Industry Knowledge, Health Informatics, Continuous Improvement Process, Coordination, Systems Integration, Internal Communications
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Quality Improvement, Process Improvement and Optimization, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Project Management, Quality Management, Quality Control, Cost Benefit Analysis, Statistical Inference, Document Control, Project Documentation
Beginner · Course · 1 - 3 Months