About this Course

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Learner Career Outcomes

20%

started a new career after completing these courses

29%

got a tangible career benefit from this course

18%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 1 of 7 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level

No specific experience necessary.

Approx. 6 hours to complete
English

Skills you will gain

Patient CareSystems ThinkingQuality Improvement

Learner Career Outcomes

20%

started a new career after completing these courses

29%

got a tangible career benefit from this course

18%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 1 of 7 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level

No specific experience necessary.

Approx. 6 hours to complete
English

Offered by

Placeholder

Johns Hopkins University

Syllabus - What you will learn from this course

Content RatingThumbs Up95%(1,564 ratings)Info
Week
1

Week 1

3 hours to complete

The History of Patient Safety and Quality Improvement

3 hours to complete
7 videos (Total 36 min), 5 readings, 1 quiz
7 videos
History of Quality Improvement and Patient Safety: 1854 - 19665m
History of Quality Improvement and Patient Safety: 1966 - Present3m
Mitigable or Preventable Harm: Crimean War, 1854-18564m
"To Err is Human": Building a Safer Health System5m
"Crossing the Quality Chasm": A New Health System for the 21st Century8m
"Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"7m
5 readings
Institute of Medicine Report: To Err is Human30m
Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century30m
National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human30m
Error in Medicine10m
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU15m
1 practice exercise
Lesson 1 Quiz15m
Week
2

Week 2

1 hour to complete

Definitions in Patient Safety and Quality Improvement: An Overview

1 hour to complete
11 videos (Total 46 min)
11 videos
Harm3m
Sentinel Event1m
Error4m
Hazard2m
Risk5m
Root Cause Analysis (RCA)5m
Failure Mode and Effects Analysis (FMEA)7m
Quality3m
Safety5m
Culture2m
1 practice exercise
Lesson 2 Quiz15m
Week
3

Week 3

1 hour to complete

High Reliability Organizing and Why it Matters

1 hour to complete
7 videos (Total 25 min)
7 videos
A Model for Understanding High Reliability1m
Analyzing Healthcare as a High Reliability Organization5m
High Reliability Organization Sociocultural Norms2m
Five Principles for High Reliability and Mindful Organizing3m
High Reliability Organization Behaviors and Habits3m
Patient Safety Tools of Mindful Organizing4m
1 practice exercise
Lesson 3 Quiz15m
Week
4

Week 4

1 hour to complete

Applying a Systems Lens to Healthcare

1 hour to complete
9 videos (Total 38 min)
9 videos
Definition of Systems Thinking3m
Reductionistic Thinking vs. Holistic Thinking6m
Swiss Cheese Model6m
First Order and Second Order Problem Solving2m
Whose Problem Is It?1m
Oncology Infusion Clinic: Case Study4m
Proactive and Reactive Systems Thinking Strategies8m
Conclusions1m
1 practice exercise
Lesson 4 Quiz30m

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About the Patient Safety Specialization

Patient Safety

Frequently Asked Questions

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