In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Offered By
About this Course
No specific experience necessary.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessWhat you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain
- Patient Care
- Systems Thinking
- Quality Improvement
No specific experience necessary.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
The History of Patient Safety and Quality Improvement
Definitions in Patient Safety and Quality Improvement: An Overview
High Reliability Organizing and Why it Matters
Applying a Systems Lens to Healthcare
Reviews
- 5 stars84.99%
- 4 stars13.42%
- 3 stars1.13%
- 2 stars0.22%
- 1 star0.22%
TOP REVIEWS FROM PATIENT SAFETY AND QUALITY IMPROVEMENT: DEVELOPING A SYSTEMS VIEW (PATIENT SAFETY I)
This was an excellent course to provide anyone who works in a healthcare field with the skills to improve their entire organization and reduce preventable harm to patients.
I really enjoyed each lesson, I felt so comfortable with lectures coming from such professors. My goal is complete the full specialization in order to excel my career. Thanks Coursera.
I don't have words to explain myself. I learnt a lot of things from this course. I would like to thank Coursera and John Hopkins University to provide this amazing experience.
Lots of great information. Very Contructive for DNP students who have to complete a QI project. The quality in the delivery of lectures was not consistent.
About the Patient Safety Specialization

Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Specialization?
Is financial aid available?
More questions? Visit the Learner Help Center.