In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
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About this Course
No specific experience necessary.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessWhat you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain
- Patient Care
- Systems Thinking
- Quality Improvement
No specific experience necessary.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
The History of Patient Safety and Quality Improvement
Definitions in Patient Safety and Quality Improvement: An Overview
High Reliability Organizing and Why it Matters
Applying a Systems Lens to Healthcare
Reviews
- 5 stars85.02%
- 4 stars13.39%
- 3 stars1.12%
- 2 stars0.22%
- 1 star0.22%
TOP REVIEWS FROM PATIENT SAFETY AND QUALITY IMPROVEMENT: DEVELOPING A SYSTEMS VIEW (PATIENT SAFETY I)
the course content was very clear and organized
the lecturer was great. take my attention form the beginning to the end
maybe it needs only to add some case studies videos
Even though this course is at the beginner level, its is very useful and effective one to learn the subjects which many of us don't know. Thanks you coursera and JHM
I don't have words to explain myself. I learnt a lot of things from this course. I would like to thank Coursera and John Hopkins University to provide this amazing experience.
It´s a very practical and interesting course. Very helpful and clear enough to implement the concepts and strength quality and patient safety culture
About the Patient Safety Specialization

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