Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Amazon Web Services
Skills you'll gain: Amazon Redshift, Amazon Web Services, Amazon S3, Data Warehousing, Data Store
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Architecture, Network Monitoring, Load Balancing, Network Planning And Design, Virtual Networking, Microsoft Azure, Network Troubleshooting, Network Infrastructure, Network Administration, Scalability, Network Security, Computer Networking, Firewall, Virtual Private Networks (VPN), Network Routing, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), GitHub, Version Control, Git (Version Control System), User Experience Design, Secure Coding, User Interface (UI), Web Development, Application Security, Application Frameworks, Development Environment, Authentications, Web Applications, User Accounts, Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Educational Materials, Learning Management Systems, Instructional Design, Animation and Game Design, Interaction Design, Graphic and Visual Design, Design Elements And Principles
Intermediate · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Media Relations, Marketing, Business Management, Financial Management, Public Relations, Business Strategy, Event Management, Governance, Organizational Structure, Finance, Advertising Sales, Economics
Beginner · Course · 1 - 3 Months

ESADE Business and Law School
Skills you'll gain: Succession Planning, Business Modeling, Family Support, Business Management, Governance, Systems Thinking, Risk Analysis, Business Systems, Technology Strategies, Organizational Structure, Relationship Management, Business, Organizational Development, Business Valuation, Business Leadership, Innovation, Business Transformation, Entrepreneurship, Human Resource Strategy, Economics
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Earned Value Management, Configuration Management, Communication Planning, Project Risk Management, Project Controls, Project Implementation, Conflict Management, Risk Management, Quality Assurance, Engineering Management, Communication Strategies, Project Management, Project Management Life Cycle, Business Risk Management, Risk Analysis, Scope Management, Product Quality (QA/QC), Strategic Communication, Coordinating, Quality Assurance and Control
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Customer Insights
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Journalism, Music, Political Sciences, Entrepreneurship, Systems Engineering, Culture, Aerospace Basic Quality System Standards, Media and Communications, International Relations, Governance, Higher Education, Public Policies, Physical Science, Liberal Arts, Geographic Information Systems, Physics, Engineering Design Process, Environmental Science, Writing
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Brainstorming, Creative Problem-Solving, Ideation, Creative Thinking, Problem Solving, Creativity, Design Thinking, Systems Thinking, Innovation, Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, Requirements Analysis, Verification And Validation, Functional Specification, User Acceptance Testing (UAT), Stakeholder Communications, Process Mapping, Interviewing Skills, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)
Intermediate · Specialization · 3 - 6 Months