Skills you'll gain: Team Performance Management, Employee Performance Management, Team Management, Team Motivation, People Management, Performance Measurement, Performance Appraisal, Performance Analysis, Leadership and Management, Performance Improvement, Motivational Skills, Leadership Development, Communication Strategies, Constructive Feedback, Coaching

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, New Product Development, Customer Analysis, Market Analysis, Product Requirements, User Feedback, Product Testing, Needs Assessment, Ideation

Skills you'll gain: Human Centered Design, User Experience Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills, Storytelling

Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning

Skills you'll gain: Student Engagement, Instructional Strategies, Teaching, Pedagogy, Mathematics Education, Simulations, Simulation and Simulation Software, Education Software and Technology, Curriculum Planning, Web Content Accessibility Guidelines, User Feedback, Experimentation, Browser Compatibility, Design Strategies, Scientific Visualization, Design, Physics, Biology, Chemistry, File Management

Skills you'll gain: Interactive Learning, Education Software and Technology, Design Strategies, Mathematics Education, Pedagogy, Simulation and Simulation Software, Simulations, Interactive Design, Experimentation, User Feedback, Scientific Visualization, Chemistry, Display Devices, Graphing, Physics, Biology, Algebra, Geometry

Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking

Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Time Management, Leadership and Management, Influencing, Conflict Management, Professional Development, Emotional Intelligence, Self-Awareness, Communication, Adaptability

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Control Systems, Vibrations, Torque (Physics), Mathematical Modeling, Differential Equations, Simulation and Simulation Software, Engineering Analysis, Applied Mathematics, Mechanics

Skills you'll gain: Control Systems, Numerical Analysis, Simulations, Engineering Analysis, Visualization (Computer Graphics), Verification And Validation, Mathematical Modeling, Matlab