
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Business Analysis, Portfolio Management, Solution Design, Project Implementation, Solution Architecture, Business Solutions, Business Strategy, Cost Benefit Analysis, Change Management, Systems Integration
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Layout Design, Graphic and Visual Design, Graphic Design, Design Reviews, Branding, Style Guides, Animation and Game Design, Design, Peer Review, Color Theory
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, User Story, Persuasive Communication, Target Audience, Non-Verbal Communication, Communication Planning, Influencing, Professional Development, Strategic Communication, Leadership, Data Management, Team Building, Data Integrity, Meeting Facilitation, Communication Strategies, Negotiation, Data Presentation, Communication, Product Requirements
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Construction Estimating, Risk Management, Cost Estimation, Project Estimation, Construction Management, Estimation, Bidding, Construction, Cost Management, Verification And Validation, Workflow Management, Business Ethics, Budgeting, Project Management, Engineering Plans And Specifications
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Regulatory Requirements, Environmental Regulations, Regulation and Legal Compliance, Project Closure, Operations, Operational Analysis, Sustainable Engineering, Plant Operations and Management, Manufacturing Operations, Environment and Resource Management, Manufacturing and Production, Sustainable Development, Material Handling, Environment Health And Safety, Prospecting and Qualification, Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Brand Awareness, Advertising, Online Advertising, Marketing Materials, Social Media Campaigns, Social Media Marketing, Social Media, Content Creation, Marketing Design, Branding, Graphic and Visual Design, Content Marketing, Customer Engagement, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Social Media, Social Media Content, Social Media Marketing, Social Media Strategy, Facebook, Product Promotion, Promotional Strategies, Advertising, Branding
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Strategic Leadership, Product Roadmaps, Leadership, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Digital Transformation, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Social Media Content, Social Media, Collaborative Software, Social Media Marketing, Video Editing, Instagram, Graphic Design, Advertising Campaigns, Animations, Design, Brand Awareness
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Exploitation techniques, Penetration Testing, Open Web Application Security Project (OWASP), Proxy Servers, Security Testing, Vulnerability Assessments, Web Servers
Beginner · Course · 1 - 4 Weeks